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upgrade of phone line

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    #62
    ikarie
    Closed Accounts Posts: 72 ✭✭ikarie


    Hi ikarie,

    The technican did find an issue on the line which he has fixed. The line is testing ok, are you still having problems with the phone connection your end?

    I didn't know if that problem had been sorted, wasn't there to check it out.
    The Alarm says connection OK.
    My better half wants to keep the line, I hear and obey.

    What about the modem, and the wire?

    regards


  • Options
    #63
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    ikarie wrote: »
    I didn't know if that problem had been sorted, wasn't there to check it out.
    The Alarm says connection OK.
    My better half wants to keep the line, I hear and obey.

    What about the modem, and the wire?

    regards

    Hi ikarie,

    YIf you send the modem and wires to:

    Free post
    eircom Llogists
    Cragg avenue
    Clondalkin 22

    That would be great thanks,

    Let me know when you get your next bill then I can calculate the full broadband credit to be applied on the account.

    Many Thanks, Mark


  • Options
    #64
    lucernarian
    Registered Users Posts: 9,235 ✭✭✭lucernarian


    I strongly suspect that if voice quality is improved (without having to use a pairgain) then the line will work much better for DSL and it could give near enough 1 mbit without problems?

    Is it worth testing at this late stage?


  • Options
    #65
    eircom: Ant
    Closed Accounts Posts: 1,138 ✭✭✭eircom: Ant


    To_be_confirmed wrote: »
    I strongly suspect that if voice quality is improved (without having to use a pairgain) then the line will work much better for DSL and it could give near enough 1 mbit without problems?

    Is it worth testing at this late stage?

    Hi and thanks for post. I will check to see if re-testing your phoneline will assist your phoneline and will advise tomorrow if this is the case.

    Kind regards,
    Ant


  • Options
    #66
    neiphin
    Registered Users Posts: 413 ✭✭neiphin


    ikarie wrote: »
    I didn't know if that problem had been sorted, wasn't there to check it out.
    The Alarm says connection OK.
    My better half wants to keep the line, I hear and obey.

    What about the modem, and the wire?

    regards

    if i were you ikarie
    i would change providers, then complain to new provider about problem
    eircom will be required BY LAW to sort that problem out in jig time


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