Bioware/EA applications, offices, work and accommodation

Surfacezebra

dagdha wrote: »

Hi guys,

I applied to Bioware just over a month ago and they rang me within a day of recieving my application and they asked to do the questionnaire online which I did. I then got a call from them telling me I had progressed to the next stage of the interview and they asked me to do the interview via webcam which I did. I got a call about a week after doing the webcam interview and they said they were very impressed with me and they asked me to go to Galway for a face to face interview.

That face to face interview was this day three weeks ago and when I was leaving the interview the person that was interviewing me seemed positive enough with me and told me that hopefully they would be in touch by Friday (2 days after the interview). I still had'nt heard anything back from them untill yesterday when I got an email saying:



Today is three weeks from my interview date and I still have'nt heard any feedback. I'm sure I probably did'nt get the job but now I don't know since the above said:


I know they had alot of applicants but it is frustrating when you go through three stages of the interview process and then hear nothing back. It would be nice if they and other companies had a generic email that they email out to non successful applicants letting them know that they were'nt successful. It would take two minutes to copy and paste peoples email address' onto an email and it would put alot of peoples minds at ease.

Hi I think that may be an email sent to everyone still in the process as I have the face to face interview on monday and still got that email yesterday.

Lockstep

Yeah, I went for it and got as far as the face-to-face interview stage at their office.

Surprised I got that far as while I do have bar and retail experience, I have literally no call centre experience or a high level of French or German.

I was chancing my arm rather than seriously looking at applying but it was a surreal application process. Questions about video games were a huge part of the process.

joe123

How many more stages am I looking at if im successful? I was asked to complete an online survey.

What sort of questions do they ask during the webcam interview?

kaneda187

I got the same email....saying to be patient blah blah blah!
Its so annoying because I nailed the face to face interview and I fit the profile so what the hell could have gone wrong?! and why the hell havent they just said yeah you got it or sorry unsuccessful...
had my face to face two weeks ago yesterday and ....nothing! I hate waiting!
Good to know that thers people in the dame boat though!

dagdha

kaneda187 wrote: »

I got the same email....saying to be patient blah blah blah!
Its so annoying because I nailed the face to face interview and I fit the profile so what the hell could have gone wrong?! and why the hell havent they just said yeah you got it or sorry unsuccessful...
had my face to face two weeks ago yesterday and ....nothing! I hate waiting!
Good to know that thers people in the dame boat though!

Hey keep the head up, I got a call yesterday from them and they offered me a job! This was 3 weeks and a day after my face to face interview, they said that they were extremely busy and it was taking them alot of time to get back to people.

silvara

bubble187 wrote: »

Yeah i heared back from them on tuesday, they said i did well in the interview and there gunna contact me back this week for a start date in November:)

Congratulations! If you start at the beginning of November then we might be working together
Apparently they do training every two weeks, but maybe that will change with all the extra jobs now created...

silvara

dagdha wrote: »

kaneda187 wrote: »

I got the same email....saying to be patient blah blah blah!
Its so annoying because I nailed the face to face interview and I fit the profile so what the hell could have gone wrong?! and why the hell havent they just said yeah you got it or sorry unsuccessful...
had my face to face two weeks ago yesterday and ....nothing! I hate waiting!
Good to know that thers people in the dame boat though!

Hey keep the head up, I got a call yesterday from them and they offered me a job! This was 3 weeks and a day after my face to face interview, they said that they were extremely busy and it was taking them alot of time to get back to people.

Congratulations as well!!
I would guess that they are extra busy with all the publicity with the extra jobs announcement so that's why it's taking longer. Plenty of time though as the game doesn't officially launch until December 20th...

Columc

I applied got a phone call after the questionnaire to discuss about my education, Since the way they work and the shifts, they said that they are looking for full-time staff that can work all different shifts.

Real pity, would of loved to work there, best of luck with everyone applying!

Mr Keek

Would they be intrested with a person with 5 yrs Contact Center in Financial Services, and has no real love for games, I just play of Fifa and Need for Speed on my phone.

You're hardly on the phone speaking with the players.looking for tips to clear the game? Are you?

xo.mary

Columc wrote: »

I applied got a phone call after the questionnaire to discuss about my education, Since the way they work and the shifts, they said that they are looking for full-time staff that can work all different shifts.

Real pity, would of loved to work there, best of luck with everyone applying!

Ah, I was wondering about this. Sucks.

Surfacezebra

Yes you are

Eman Resu

Mr Keek wrote: »

Would they be intrested with a person with 5 yrs Contact Center in Financial Services, and has no real love for games, I just play of Fifa and Need for Speed on my phone.

You're hardly on the phone speaking with the players.looking for tips to clear the game? Are you?

Far worse, you have to "support" customers by understanding why their platform of choice is acting up i.e. why doesn't my xbox 360 work with my "generic brand" wireless router, but only with this (your employers) game? Big difference between playing a game and understanding the technology that drives it, and explaining it to someone that doesn't. In order to do this job you have to be the cool kid AND the nerd, a rarely achived balance!

bubble187

RopeDrink wrote: »

Hey folks I'm in a position where I need to get back to work soon - This seems right up my alley given I'm a hardcore gamer and have worked in many jobs of all descriptions, customer care included - AND I'm in Galway.

Seems the location of this place has been talked about as 'changed' or changing or whatnot, can anyone give me some concrete details about how I'd get in touch with these folks?

Big thanks. Even if they're not hiring anymore, no harm to throw in a CV or something at the very least.

Hi
I just applied throught the EA website https://jobs.ea.com/search/quick.do?q=ireland
As far as i know they are still recruiting so its definatley worth sending your C.V through to them
good luck

kaneda187

dagdha wrote: »

Hey keep the head up, I got a call yesterday from them and they offered me a job! This was 3 weeks and a day after my face to face interview, they said that they were extremely busy and it was taking them alot of time to get back to people.

Well it will be three weeks tomorrow so....fingers crossed! And thanks for the positive reply I'm a bit of a pessimist :rolleyes:

Malice

It's a bit off-topic but worth mentioning anyway. In the past I've actually gotten offers months after I interviewed for jobs. It hasn't happened that often but enough that I have to wonder sometimes just what some HR departments actually do with their time.

Hope it all works out for those of you that are job-hunting!

swe_fi

Malice wrote: »

It's a bit off-topic but worth mentioning anyway. In the past I've actually gotten offers months after I interviewed for jobs. It hasn't happened that often but enough that I have to wonder sometimes just what some HR departments actually do with their time.

Self-glorifying PowerPoint presentation adjustments?

Just adding a note here that ZeniMax are also opening here in case anyone missed that and are in to gaming / fit the criteria

http://jobs.zenimax.com/index.php?a=search

Das Kitty

RopeDrink wrote: »

Seems the location of this place has been talked about as 'changed' or changing or whatnot, can anyone give me some concrete details about how I'd get in touch with these folks?

Big thanks. Even if they're not hiring anymore, no harm to throw in a CV or something at the very least.

They're moving to Parkmore West, I think the building used to be FKM? It's the first one on the left as you come in off the roundabout.

westgolf

if thats the case who is going in to the building on the right just off the roundabout as you go towards SAP

Westgolf

Das Kitty

westgolf wrote: »

if thats the case who is going in to the building on the right just off the roundabout as you go towards SAP

Westgolf

That's Merit's new building. It's written on the big sign.

westgolf

thanks for that;)

cant drive round roundabouts,navigate roadworks and read signs all at the same time:)

Westgolf

kaneda187

Think that maybe its time to forget about it. I still havent heard anything since the email they sent to everyone about the process... Oh well back to plan B Australia!!

Surfacezebra

Hold on as they are only contacting people who did not get the job so far,as I did not get it I know.

kaneda187

Surfacezebra wrote: »

Hold on as they are only contacting people who did not get the job so far,as I did not get it I know.

When did you apply?

Surfacezebra

Had face to face interview last monday,email on thursday to say no luck

kaneda187

I had mine on the 22 of september and Im still waiting...
So I guess no news could be good news...?

liu83

Could anyone please give an example of the questions they ask?
Feeling nervous to do this webcam interview, would have preferred to do face to face one.
thanks

kaneda187

Its all customer service based, I cant actually remember any questions I was very nervous and didn't do well in that interview at all. Well I must have done something right because I got to the next stage but haven't heard anything since...its a month today since I did the face 2 face.
Anyway good luck!

kaneda187

Got the job start 7th November!!:D

mcdonnst

Hi all,

I as wondering if anyone has applied recently? Have you heard anything?

I applied 9 days ago online for a few of their positions and have heard nothing.
I have 4 years customer service/call centre work and find it strange that I haven't heard from them by now. They keep updating their position on Irishjobs.ie. I have created a profile and submitted my CV.

This position would be perfect for me and a little frustrated.

Does anyone maybe have a email address for HR???

Cheers

kaneda187

Go to http://www.bioware.com/careers/galway%2C-ireland and register with EA and just follow the steps.
good luck!!

mcdonnst

Thanks kaneda187, I did that last Sat and haven't heard anything.

Just seams weird if they have too many applications, why they keep renewing their ad on irishjobs.ie

I cant see how I wouldnt be even suitable for the questionnaire.

Congrats on you getting the job

xantras.d

I applied for the position and did my face 2 face interview on the 29/09/11, I’m still waiting to hear back from them. I got an email over 3 weeks back saying they were overloaded with applicants, but they would be intouch within 3 weeks.

kaneda187 do you mind me asking when you got word back on the job offer, I think you did your face 2 face the week before me on the 22/09.

Thanks.

kaneda187

xantras.d wrote: »

I applied for the position and did my face 2 face interview on the 29/09/11, I’m still waiting to hear back from them. I got an email over 3 weeks back saying they were overloaded with applicants, but they would be intouch within 3 weeks.
Thanks.

kaneda187 do you mind me asking when you got word back on the job offer, I think you did your face 2 face the week before me on the 22/09.

I got word friday last week (21/10/11) not sure why it took so long. I have friends that applied and were not successful and they both got word of that so as long as they havent said no you could in with a shot....hopefully!
Good Luck!!

xantras.d

Thanks

mcdonnst

guys,
how long did you wait to hear about either the questionnaire or video or face 2 face interview.

Did anyone get emails to say you were unsuccessful for even the 1st stage?


The position was again updated by the recruiter today.

kaneda187

Maybe its updated automatically?
I waited about a week for the questionnaire then a week after for the invitation for the video interview and a week after that I got a call for a face to face that was on the 22/09/11 then found out I got it on the 21/10/11.

malforian

I have been waiting for over 3 weeks to hear the response to my Skype interview, It would appear that maybe i might be successful? as it would appear from this thread that the longer you wait the more likley you have a job lol

claire_27

Sent in my online interview last sat night which I was very nervous doing and I think it showed .Still no reply. How long did it take for any of you guys to hear back that you had got to the face to face interview?

malforian

took me about 2 weeks i believe , been waiting about 3-4 weeks since my skype interview

Falalala

Hi, my first post so hopefully its a good one .

I had my automated webcam interview the first week of september, then just under 2 weeks later my skype interview. Then I heard back I had got the job about 5ish weeks later.

As for the Bioware office location it was accurately shown on a map earlier in this thread and the exact address is:

BioWare Ireland Ltd
Unit 1
IDA Business & Technology Park
Parkmore West
Galway

Hope that helps . Also there should be a bus stop right by the office and the route it takes comes from the city center. I can't think of any other questions that have been asked so I shall leave it there .

malforian

Falalala wrote: »

Hi, my first post so hopefully its a good one .

I had my automated webcam interview the first week of september, then just under 2 weeks later my skype interview. Then I heard back I had got the job about 5ish weeks later.

As for the Bioware office location it was accurately shown on a map earlier in this thread and the exact address is:

BioWare Ireland Ltd
Unit 1
IDA Business & Technology Park
Parkmore West
Galway

Hope that helps . Also there should be a bus stop right by the office and the route it takes comes from the city center. I can't think of any other questions that have been asked so I shall leave it there .

I been waiting 3-4 weeks so hopefully means I been successfull, hating the wait for this long but hopefully it's good news

liu83

Anyone who got customer service representative position with Bioware, what was the face to face interview like, any suggestions, types of questions?
Thanks

Falalala

You'll be interviewed by a couple of people, do your best to look smart always helps. You should be asked the normal questions you'd get at any job interview.

You'll get asked about your prior experiences and given a few examples and asked what your responses would be. The usual really but it was a bit of a blur for myself so can't remember many specifics . Just that the interviewers were suprisingly pleasant and relaxed which helps put you at ease.

malforian

same as above,

usual type of customer service questions really, and just some scenarios about what you would do in a perticular situation etc.

AndyKiely

There are a few of competency based questions. What would you do if a person on your team was not doing a job properly or you had an irate customer. Questions such as that. The interviewers were extremely pleasant. Very friendly people and no pressure in the interview. I wore a black shirt and pants with a tie. They even asked if I wanted to take the tie off.

I heard last Thursday that I got the position and I'm starting on Monday. Went up with the girlfriend the same day found a house the day after and moving Thursday coming. It's all been so quick and exciting and that bit stressful. Looking forward to living in Galway having been there a bit as a child.

Let the adventure begin

Falalala

Thats nice to hear, I'll be starting around the 21st Nov . But international relocation so a few things to sort out .

malforian

Well done,

Ive been waiting 3-4 weeks for final reply hopefully i hear something this week. Im hoping the long wait is a good sign, as if i was going to get a no i owuld of thought i would of just been told

Falalala

Before I found out that I had got the job I asked about how long I should wait to expect to hear back. I'd say 4-5 weeks from the time of your skype interview and I was also told that everyone who got that far would hear back, one way or the other. So good luck .

malforian

Falalala wrote: »

Before I found out that I had got the job I asked about how long I should wait to expect to hear back. I'd say 4-5 weeks from the time of your skype interview and I was also told that everyone who got that far would hear back, one way or the other. So good luck .

Ahhh see i got told in my interview that I would find out in 2 weeks max so I was surprised its taken longer but now I know lol

AndyKiely

I was told 2 weeks but if it's getting close to that time not to panic. Granted it was a little longer than that but I heard and you'll hear too. I know people who got rejected and they ring to let you know why. It's a good thing they didn't call sooner IMO.