Bioware/EA applications, offices, work and accommodation

Mrs OBumble

andy85wsm wrote: »

This post has been deleted.

Welcome to the Republic, you're going to have that experience over and over again.

JFG

andy85wsm wrote: »

This post has been deleted.

How did it go?

It's not as bad as you first think, right?[/Quote]

Got a response from Bioware today which read as follows:


"Thank you very much for taking the time to complete the online video interview in relation to our requirement for a Customer Service Representative.  

Currently we only have positions open for Customer Service Representatives with fluency either in French or German. We would however like to place you on a shortlist for interview in the event that there are future suitable openings, and we will contact you should this be the case."

Seems awful strange to progress an application to this point knowing that I have no linguistic skills in either of the two languages. Kind of a waste of my time if I'm honest, and a tad unprofessional on their part.

krudler

JFG wrote: »

Got a response from Bioware today which read as follows:


"Thank you very much for taking the time to complete the online video interview in relation to our requirement for a Customer Service Representative.  

Currently we only have positions open for Customer Service Representatives with fluency either in French or German. We would however like to place you on a shortlist for interview in the event that there are future suitable openings, and we will contact you should this be the case."

Seems awful strange to progress an application to this point knowing that I have no linguistic skills in either of the two languages. Kind of a waste of my time if I'm honest, and a tad unprofessional on their part.

got the same thing but hadnt got the video interview yet, only applied recently, will fill out the survey anyway n see what happens, have loads of call centre experience so have no problem with that aspect. not crazy bout working night shifts but hey, anything that gets me out my current job

Paeriz

Hi !!!

what a relief to find this board !

I will start working with Bioware at the 13th of Feb. - currently I live in Belfast (even though I am German).

It would be really helpful for me if you could tell me some more about your experiences with finding accomodation in Galway.

Since I dont have the Chance to view houses before I arrive, I consider to stay in a hostel. I found a few offers in the internet, during the weekend for sure all expensive as hell, but I am still unable to locate Bioware (Mervue Business Park) with Google Maps not sure what I do wrong.

In case that someone here can offer me a short-term accomodation I would be really, really, pleased.

Can't wait to meet you in the office

biko

Google B&Bs on College Road.
There are lots of B&Bs along there and I'm sure several of them will give you weekly rates.
My company uses one of them for our overseas employees whenever we need them here for a while.

College road to Parkmore map, check in this thread for buses etc unless you drive.

Paeriz

Thank you Biko, perfect !

lets see If they have something for me, where I am not forced to sleep with 10 persons in one room. Hell, I didnt even knew that something like that excist before I figured a few things out here in the internet.

Thanks a lot.

Jedi13

Hey Man, If you need a place to stay after the clayton short term then I can help u out. I will be working the nightshift for the next two weeks so while you are doing 9-6 we probably won't even see each other. I will be popping my head in tomorrow morning. let me know.

Jedi13

In fact if there is anybody starting at bioware I have a single room to rent in a 4 bed house in oranmore. Takes about 8 mins to drive to work if you have a car.

Sky 3D
Broadband
Xbox

Paeriz

Hey Jedi,

amazing offer.. but since I am a smart girl - the short-term thing was not even required. I already found a house here. But I defo appreciate it and I am sure you will find someone - I know a guy who will arrive tomorrow and start at the 20. so he is probably interessted.

I will let him know.

See u over there !

HermesX77

Hey all, new here. Had a question and just had to register.
I was under the impression BioWare offered a relocation package?

Killem

HermesX77 wrote: »

Hey all, new here. Had a question and just had to register.
I was under the impression BioWare offered a relocation package?

They do offer u a relocation package if u are moving there. Myself got plenty support for my relocation so its realy easy (atleast so far).

Jedi since Paeriz already found a house for herself i might take your offer for the single room. Arriving tomorrow at Galway and will stay at Claytons firts. So leave me a msg if your offer is still available.

Serafijn

Afaik they do offer relocation, but only if you're moving from outside of Ireland.

jkmanc1974

Just applied for a PM job in Bioware but would more or less take anything.....fingers crossed!

BlastedGlute

JFG wrote: »

Kind of a waste of my time if I'm honest, and a tad unprofessional on their part.

A tad unprofessional was letting met go right through to the sit down interview, then turn me down for the job on the basis that right now im working up the road in a medical facility and not in customer care (ahem vodafone store manager and blizzard GM until I came to Galway) Couldn't offer me one bit of feedback pertaining to the interview, in fact she went as far as to tell me that I gave a very strong interview and really was no reason other than my current occupation being a conflicting role to what they're looking for.

timewasters.com

liu83

BlastedGlute wrote: »

A tad unprofessional was letting met go right through to the sit down interview, then turn me down for the job on the basis that right now im working up the road in a medical facility and not in customer care (ahem vodafone store manager and blizzard GM until I came to Galway) Couldn't offer me one bit of feedback pertaining to the interview, in fact she went as far as to tell me that I gave a very strong interview and really was no reason other than my current occupation being a conflicting role to what they're looking for.

timewasters.com

I agree. But at least you know the reason for the rejection, I am still guessing.
Did you approach them after the interview or they just told you about their decision right away?

BlastedGlute

No the lady who interviewed me rang me up. I did send one or two follow up mails and she told me that the relevant department was very busy but should be with me soon. But it was her who rang me up to let me know. I'm of the mind that she had given me positive feedback and was expecting that I would get in. It was a very contrary conversation to be told I gave a great interview and had "many solid examples for their experience based questions", but because I work in "manufacturing" I not considered to be in the relevant field.

Ah not to worry, if I worked at talk talk selling broadband I would have stood more of a chance.

I know where I'll be applying in March/April anyway

Holsten

Anyone know if they are still actively hiring English only CSRs?

Mrs OBumble

BlastedGlute wrote: »

...because I work in "manufacturing" I not considered to be in the relevant field.

I'd guess that they had two otherwise-similar candidates, liked 'em both, and had to choose between you and the other guy. Couldn't choose on any other criteria, so used that one.

Kinda refreshing that they actually told you a reason at all, most employers don't for fear of being construed as discriminating.

Don't take it too personally, IMHO.

BlastedGlute

It's a sour note given that in the weeks that followed they were advertising for english CSR's more than ever.

It's a null excuse imo and something they obviously were aware of before they even contacted me to fill in the survey. Yes, I work in a factory, it's right there at the top of my CV.

Zenimax anyone?

spongeb0b

Hi i also applied for a job with bioware as i had two three years exp in global customer care setting. I then received an email to say i was unsuccessful so said id email them to find out why. they sent me back an email to i met all there criteria unfortunatly they are not taking on english csr's and i was being fobput in a group to proceed with when positions come but they still seem to be interviewing . Honesty is the best policy really it seems now i was just being fobbed off. when is zenimax coming.

Adolf Hipster

Holsten wrote: »

Anyone know if they are still actively hiring English only CSRs?

I applied the other day and did their questionnaire and was advanced to the next stage (english only myself) do I'd imagine they still are.

krudler

bollocks, I got a link for a video interview and was doing it earlier and my wifi dropped, the link timed out and now it says it completed, anyone have an issues with this? do they let you resit it? hadnt even finished the first question

Adolf Hipster

krudler wrote: »

bollocks, I got a link for a video interview and was doing it earlier and my wifi dropped, the link timed out and now it says it completed, anyone have an issues with this? do they let you resit it? hadnt even finished the first question

They were very quick getting back to us after applying so I'd imagine of you emailed them the issue they'd sort it out quick enough.

krudler

Adolf Hipster wrote: »

They were very quick getting back to us after applying so I'd imagine of you emailed them the issue they'd sort it out quick enough.

sent it back there to the girl in hr (i assume) who sent me the link and the technical crowd, did you do the interview?

Adolf Hipster

krudler wrote: »

Adolf Hipster wrote: »

They were very quick getting back to us after applying so I'd imagine of you emailed them the issue they'd sort it out quick enough.

sent it back there to the girl in hr (i assume) who sent me the link and the technical crowd, did you do the interview?

Not yet, hungover as **** today so gonna do it tomorrow!

Adolf Hipster

How did everyone get on with the vid interview?

NTC

I did one on Sunday and haven't heard from them yet, only two days but I am very nervous, i really liked the description of the role.

How long after the interview do they get back to you? I don't think i did too well in the interview

krudler

NTC wrote: »

I did one on Sunday and haven't heard from them yet, only two days but I am very nervous, i really liked the description of the role.

How long after the interview do they get back to you? I don't think i did too well in the interview

I was talking to a guy I know who works there who thought he didnt do well either and he said they do the vid interview to take people out of their comfort zone, and its a lot of the time the people who think they did terrible who did the best, I stumbled on a few things and cut the recording short when I had finished what I wanted to say, I think it was better to give concise answers instead of blathering on to pad out the 2 min recordings. they emailed me yesterday saying they were reviewing it and would come back to me shortly, so hopefully should hear in the next few days.

jased10s

Would one of the luckly ones advise what the pay scale is .

Lockstep

It's €26.5k a year, plus stock options and pension benefits.

CrimsonTrout

Hi all,

Started there Monday, but still looking for a place to live.

If anyone's still got a room free please PM me. Just somewhere closer to company or on a bus line would be nice as I got no car. I'm a nice 26 y.o. female, tidy and I spend most of my time with headphones on

jased10s

Lockstep wrote: »

It's €26.5k a year, plus stock options and pension benefits.

Thank you for the response

westgolf

BlastedGlute wrote: »

Zenimax anyone?

Builders moved into former linen supply premises in rahoon today:cool:

lets be first in the queue !!

westgolf

Nod786

Hi all,

Just like a few people here I'm from london and got a email for a online video interview but that email had no link and now really trying to find a contact number as no one seems to be replying to me via email, so I can speak to the person and get the link sent out to my email, would anyone happen to have the number also what type of questions do they ask can u plz help.

NTC

Nod786 wrote: »

Hi all,

Just like a few people here I'm from london and got a email for a online video interview but that email had no link and now really trying to find a contact number as no one seems to be replying to me via email, so I can speak to the person and get the link sent out to my email, would anyone happen to have the number also what type of questions do they ask can u plz help.

I think you should get a second email with the link. Make sure you have check your spam folder.

Nod786

NTC wrote: »

I think you should get a second email with the link. Make sure you have check your spam folder.

I've done that and nothing in there:( as I really want to get my foot in the door I don't want this chance to pass

Nod786

Nod786 wrote: »

Hi all,

Just like a few people here I'm from london and got a email for a online video interview but that email had no link and now really trying to find a contact number as no one seems to be replying to me via email, so I can speak to the person and get the link sent out to my email, would anyone happen to have the number also what type of questions do they ask can u plz help.

just wanted to give a quick update finally got a hold of the person that I was in contact with and they have sent out the link to me and this time I did get it

but if its not to cheeky to ask someone who has already done the online video interview what questions they had.

thanks again all now fingers crossed

johnnya4tdi

hi ya need qualification to go for a job there or is there like training, is there different jobs available there? anyone?

MokaSW

Hi there,
Does anybody know about the Fraud positions?

shift/income/holiday...

nomansland

I had my face to face interview back in Feb and was successful. I was then told they needed to do a background check on me through a third party company in order to be given a start date (as soon as possible, according to what I was told).

This check was done and completed two and a half weeks ago and I've heard nothing so far. I've sent two emails and also left a voice mail message but no one has replied to my messages. Has anyone experienced anything similar?

P.S. If anyone from Bioware is monitoring this thread please PM me.

Cheers

Ro84

Hello everyone,

I am moving to Galway in April and I'll be working in Parkmore Business Park...does anyone could suggest me an area where I should look for accomodation? I'm looking for a place on bus route not too far from the place where I'll be working but also accessible from the city centre.

Thanks for your help!!!

Mrs OBumble

In a house!


Lots of suggestions in this thread: http://www.boards.ie/vbulletin/showthread.php?t=2056363320


And all you never wanted to know about the bus system: www.GalwayTransport.info
- the neighbourhood maps could be particularly useful.

Spacedog

In the Occupy Galway Camp, all are welcome!

biko

Merged with main Parkmore/Bioware thread.
Have a read of it Ro84, a lot of your questions should have been answered already.
Welcome to Galway btw

Adolf Hipster

Did anyone get an email back about being shortlisted for future opportunites?

Haven't heard anything since then and they still have jobs advertised

WillPainter

Any chance of a contact number for this place? I cant find it anywhere online.

Killem

WillPainter wrote: »

Any chance of a contact number for this place? I cant find it anywhere online.

Probably not.

http://www.facebook.com/ConnachtTribune

300 new jobs at EA (Electronic Arts) in Galway will be announced by the Taoiseach shortly. The company already employs 400 here.

tomcc

Hi there,

Can anyone give details of salary for the Customer Service representative positions?
Do any current employees have info on this?

whitelightrider

Can anyone tell me what the phases for the interview process are?