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Digiweb acting up

Duff · 2011-08-25 15:21:43

Hey all, We're with Digiweb wireless broadband about 9 months now and over the past month or so it will cut out at least twice an hour taking up to 15 minutes to reconnect sometimes. Even when it does connect sometimes it will say it's connected but has '' no internet access ''. The router sometimes powers off completely…

25-08-2011 4:21pm

#1

Duff

Registered Users, Registered Users 2 Posts: 5,556 ✭✭✭

Join Date: June 2006

Posts: 5223

Hey all,

We're with Digiweb wireless broadband about 9 months now and over the past month or so it will cut out at least twice an hour taking up to 15 minutes to reconnect sometimes. Even when it does connect sometimes it will say it's connected but has '' no internet access ''. The router sometimes powers off completely as well. Anyone come across this with them and got a solution?

Cheers.

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Comments

#2 26-08-2011 1:41am

jor el

Closed Accounts Posts: 16,713 ✭✭✭✭

Join Date: July 2002

Posts: 16068

Sounds like the router is the problem. A broadband issue would not cause your router to switch off.

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#3 30-08-2011 9:39am

Digiweb

Company Representative Posts: 537 ✭✭✭

Join Date: July 2003

Posts: 534

Hi Duff

Have you been in touch with our customer care/support team? If not pop me a PM with your account number and contact details and I can get someone to give you a call today and try and sort out the issue.

Kind Regards
Marion

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