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Win32/Heur Virus removal, Help!!

  • 28-08-2011 7:48pm
    #1
    Cú Giobach
    Closed Accounts Posts: 3,772 ✭✭✭


    (Avg has found Win32/Heur virus in rundll32.exe .......)

    I got that wrong above.
    The infected files are in a couple of HP Games.
    I got this warning from AVG Resident shield, When I try either "remove" option nothing happens and it won't send the files to the "virus vault"..... would it already be sorted by AVG or what??
    I don't use any of these games, if I delete them will this get rid of the viruses.


Comments

  • #2
    ASJ112
    Site Banned Posts: 1,167 ✭✭✭ASJ112


    Download OTL to your Desktop
    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Click the Quick Scan button. Do not change any settings. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files here


  • #3
    Cú Giobach
    Closed Accounts Posts: 3,772 ✭✭✭Cú Giobach


    Hi ASJ112, because of the edit above, any new info? Sorry about that :o


  • #4
    ASJ112
    Site Banned Posts: 1,167 ✭✭✭ASJ112


    sounds like a false positive, you can delete them if you want to, but I probably wouldn't worry

    you can upload them here to see what other AV programs think of the files

    http://virusscan.jotti.org/en


  • #5
    Cú Giobach
    Closed Accounts Posts: 3,772 ✭✭✭Cú Giobach


    I ran them through that "http://virusscan.jotti.org/en " and they came up clean, that is a great resource, thanks.
    Thanks for your help.


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