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Cannot log a fault

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  • 31-08-2011 10:59am
    #1
    sparkle_23
    Registered Users Posts: 654 ✭✭✭


    Tried to log a fault on the eircom website. Logged me out. We have no dial tone and when we pick up the phone all we have is dead silence? Our broadband is working though???


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    #2
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    wrote: »
    Tried to log a fault on the eircom website. Logged me out. We have no dial tone and when we pick up the phone all we have is dead silence? Our broadband is working though???
    Hi *Sparkle*
    I can see a fault was eventually logged on this line and tech has cleared it as having resolved issue and spoke to you or someone at this number. Has service been returned now?
    Tony


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    #3
    sparkle_23
    Registered Users Posts: 654 ✭✭✭sparkle_23


    Hi yes it is all sorted now! I thought the fault wasn't logging because it kept returning me to the main page. Thanks


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    #4
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    *Sparkle* wrote: »
    Hi yes it is all sorted now! I thought the fault wasn't logging because it kept returning me to the main page. Thanks
    Good to hear that *Sparkle*, :) not sure why you were returned to main page, have checked this and appears ok now.
    Any further issue please let me know here.
    Tony


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