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New laptop -working on LAN & wireless at work but not at home?

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  • 01-09-2011 11:20am
    #1
    newbie!
    Closed Accounts Posts: 224 ✭✭


    I just bought a new HP laptop and whilst it works on the wireless network and also LAN (when docked) at work, it will not connect to our wireless router (D-Link) at home? It eventually connects and says 'limited access' so has no internet access. Any ideas? I'm not very techy so speak slowly..:o


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    #2
    newbie!
    Closed Accounts Posts: 224 ✭✭newbie!


    Ok. I've tried to investigate this a bit more as I realise I didnt give enough info last time around.

    I have a new HP probook laptop running Windows 7 and our router is quite old..a d-link airplus G 802.11g 2.4Ghz wireless router.

    I tried to connect to the router via wireless and also using a network cable but it wont work at all. I connected directly via cable to the network point and that works ok. So the laptop and router will not talk to each other.

    Any thoughts?


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    #3
    FSL
    Registered Users Posts: 1,456 ✭✭✭FSL


    Did it work out of the box at your work place or did someone configure it to enable it to connect?


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    #4
    newbie!
    Closed Accounts Posts: 224 ✭✭newbie!


    The network card had to be reinstalled for some reason but the wireless card picked up the network straight away. No changes to proxy settings.


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    #5
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,448 Mod ✭✭✭✭dub45


    Do other laptops connect to the wireless router at home?

    Try changing the wireless channel in the router.


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