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Up to 12mb?

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  • 03-09-2011 7:01pm
    #1
    frozenfrozen
    Registered Users Posts: 7,882 ✭✭✭


    Two weeks after receiving my "Your connection has been upgraded!" letter, I'm getting quite worried that my connection will never be upgraded. I've read my last statement and under my current package it reads "Up to 12mb." What worries me is that in my router configuration

    Speed: 8160 kbps /800 kbpsis displayed.

    When can I expect this upgrade, or do I need to follow some proceedure to update my router for the new speed? I've restarted it several times obviously since receiving the letter with no prevail.

    Thanks.


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    #2
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    frozenfrozen wrote: »
    Two weeks after receiving my "Your connection has been upgraded!" letter, I'm getting quite worried that my connection will never be upgraded. I've read my last statement and under my current package it reads "Up to 12mb." What worries me is that in my router configuration

    Speed: 8160 kbps /800 kbpsis displayed.

    When can I expect this upgrade, or do I need to follow some proceedure to update my router for the new speed? I've restarted it several times obviously since receiving the letter with no prevail.

    Thanks.

    Hi frozenfrozen
    I presume this is part of the free upgrade for business line up to 12Mb?
    Can you PM me your tel number and I can look into this for you. Wil lbe able to advise re upgrade and possible line speed.
    Tony


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    #3
    frozenfrozen
    Registered Users Posts: 7,882 ✭✭✭frozenfrozen


    Yes it is part of the business line upgrade. PM sent, thank you very much for this.

    Darren


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