MOBILE ME e-mail SLOW ON UPC

the_wabbitt

Hi All,

I hope that someone here can help me as UPC / APPLE tech support cannot.

I have a mobile me IMAP account and since stitching to UPC my sending speeds are pitifully slow.

My eircom (with the upc smtp address) , GMAIL (IMAP) and HOTMAIL all work lightening fast, but as I want my mobile me mail synced across my 3 apple devices i would prefer to keep using this.

I am on the 100mb connection from UPC.

When i take my MAC BOOK to a hotspot / public wifi area, the speed is not an issue.

Any Ideas on what I should be looking out for ?

Rory

dub45

The obvious question is what settings are you using for the mobile me on UPC?

What port nos?

the_wabbitt

SMTP on PORT 587 SSL / Incoming on 993 SSL

collier

This may be a coincidence it has slowed and may actually be relating to the switch from MobileMe to iCloud by Apple.

Are you experience any slow down over other WiFi connection?

the_wabbitt

No - public wifi it spot on, i feel the problem is with my network / upc and i'm only after switching to them, so i'm a little in the dark here
Rory

collier

the_wabbitt wrote: »

No - public wifi it spot on, i feel the problem is with my network / upc and i'm only after switching to them, so i'm a little in the dark here
Rory

This sounds like a Peering issue between UPC and the ISP of Apple. Can you try a tracert / traceroute of me.com?

stimpson

I had a similar problem with Gmail on my iPhone mail client just after getting a bump to 50Mbit with the new modem on UPC.

Never found out what it was, but discovered that I could set it up as an exchange account on my iPhone - problem solved.

the_wabbitt

interesting - how could i do that ? and will it sync with my ipad the same way ?

stimpson

Here you go:

http://www.google.com/support/mobile/bin/answer.py?answer=138740&topic=14252

the_wabbitt

Sorry , i misunderstood you, i thought that was going to be for setting up mobile me as an exchange account on my mac