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Decrease in speed and repeated loss of dsl connection

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  • 09-09-2011 7:45pm
    #1
    larkin1993
    Registered Users Posts: 30 ✭


    Recently the speed in my house has decreased by half. It was averaging in excess of 10000kbps ( I'm on the up to 24mb package) but now averages at about 5000kbps. In addition to this, I keep losing Dsl connection at random points in the day. Our phone line was hit by a gas company contractor in the end of june but eircom came out and repaired it. I'm unsure if this has had any effect or not but I felt I should mention it. Any help with this would be greatly appreciated :)


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    #2
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    larkin1993 wrote: »
    Recently the speed in my house has decreased by half. It was averaging in excess of 10000kbps ( I'm on the up to 24mb package) but now averages at about 5000kbps. In addition to this, I keep losing Dsl connection at random points in the day. Our phone line was hit by a gas company contractor in the end of june but eircom came out and repaired it. I'm unsure if this has had any effect or not but I felt I should mention it. Any help with this would be greatly appreciated :)

    Hi larkin
    happy to chase this for you. If you DM me your tel. no. can run some tests here.
    Tony


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