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ESB STILL WAITING IMPATIENTLY !!

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  • 12-09-2011 1:22pm
    #1
    snowman707
    Closed Accounts Posts: 2,279 ✭✭✭


    Switched 2 of my electricity accounts from Bord Gais on the 23 rd August,

    Have got all cancellations and final bills from BG but not even an acknowledgement from ESB ,

    REP, I want action not excuses.


Comments

  • Options
    #2
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Hi snowman707,

    If you PM me your details (name, contact number and date of birth for data protection) I'll be able to look into this for you.

    Thanks,

    David.


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    #3
    dimpey
    Registered Users Posts: 13 ✭dimpey


    I think they are inundated with people changing over. Sent an email on Saturday morning last re on line billing and received a reply within 5 minutes and as I am not that computer literate was delighted they responded so quickly so as to set my mind at ease. Email eservice@esbelectricireland.ie Hope this helps.


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    #4
    snowman707
    Closed Accounts Posts: 2,279 ✭✭✭snowman707


    Electric Ireland: David wrote: »
    Hi snowman707,

    If you PM me your details (name, contact number and date of birth for data protection) I'll be able to look into this for you.

    Thanks,

    David.

    Thanks David, Pm sent


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    #5
    gerryg80
    Registered Users Posts: 98 ✭✭gerryg80


    snowman707 wrote: »
    REP, I want action not excuses.

    i guess u got action then eh


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    #6
    dimpey
    Registered Users Posts: 13 ✭dimpey


    Finally got sorted. Nothing is easy in this life. Just been put through to 3 different departments but eventually got sorted. Husband and I are in our 60's I am computer literate but I am afraid he is not. Still found it difficult with passwords etc.

    I think I would still refer to get my bills by post as husband worked in an post all his working life.


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    #7
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi dimpey,

    Thanks for updating. :)

    Regards,
    Una


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