Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Sky Installation Wexford

2»

Comments

  • #52
    Dilbert75
    Registered Users, Registered Users 2 Posts: 4,724 ✭✭✭Dilbert75


    Maybe HarryC is genuine, I don't know.

    Maybe Bdirect are not people you'd want to deal with, again I don't know. (Around the time I was looking for my replacement Sky box and the door-to-door agents called, I actually rang them as I was aware of them being local. I too was unable to get an answer on any of their numbers, which put me off.)

    But the fact remains that there are people with conflicts of interests turning up here slagging off a company, reporting their points of view as being fact. Its rarely that straightforward - every story has two sides. As I understand it, when people promote their own businesses under an alias its known as shilling and its frowned upon by Boards. The reason that I'd consider reporting this thread is that I'd see vested interests slagging off competitors in the same vein. It'd be for a mod to assess though.

    Perhaps the MD of Bdirect will be back to give his point of view - who knows. It certainly would be interesting to hear. For me it reinforces my principle of never buying from anyone who comes door-to-door. I've stuck to it so far and I see no reason to change.


  • #53
    St Senan
    Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    Dilbert75 wrote: »
    Maybe HarryC is genuine, I don't know.

    He is and a very good and honest man to know.
    Originally Posted by Dilbert75

    Perhaps the MD of Bdirect will be back to give his point of view - who knows. It certainly would be interesting to hear. For me it reinforces my principle of never buying from anyone who comes door-to-door.

    Yes we would love to hear what he has to say regarding his company advertising and selling saorview door to door.


  • #54
    Dilbert75
    Registered Users, Registered Users 2 Posts: 4,724 ✭✭✭Dilbert75


    scaller wrote: »
    regarding Saorview retailers in Newross i am quite surprised that Bridge Records/Finns Tv have not went forward for Approval. I did quite a lot of work for them many Years back

    That's a good point. It was Toddy in Bridge Records who, with a chap called Lee, installed my Sky. They did a great job - neat, tidy and inobtrusive where all of my neighbours have black cables draped all over the place. Don't think Toddy works there now but he was always a sound guy.


  • #55
    St Senan
    Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    Dilbert75 wrote: »
    That's a good point. It was Toddy in Bridge Records who, with a chap called Lee, installed my Sky. They did a great job - neat, tidy and inobtrusive where all of my neighbours have black cables draped all over the place. Don't think Toddy works there now but he was always a sound guy.

    2 sound guys Lee Matthews and Toddy. Toddy left to set-up a wind turbine business. We all Know each other and Toddy would say the exact same about Harry.c as I have said. as far as i know Lee is still doing Installs in NewRoss.


  • #56
    Cantona's Collars
    Registered Users, Registered Users 2 Posts: 33,709 ✭✭✭✭Cantona's Collars


    scaller wrote: »
    If you want to become a Saorview Approved retailer then you need to register
    http://www.saorview.ie/trade-login/why-register/

    Neither SAORVIEW nor RTÉ has commissioned or endorsed any door-to-door sales activities under the SAORVIEW or RTÉ brands. Its here for everyone to see.http://www.saorview.ie/news/avoid-scams-door-to-door-seller-warning/ Saorview/RTE own the Saorview name and logo they have and are still policing their Name and Logo. I don't think that UPC send out resellers door to door but since Sky Digital went public here in Ireland in 1999-2000 lots of installation companies subbed out door to door ASA sales and all these smaller companies started popping up.

    UPC also do door to door sales but are limited to cable areas.

    There is a high turnover in door to door reps,many simply can't hack it.Many more simply tell people anything to get a sale.
    It's the reps we don't hear about that are the good ones,honest in their dealings and have pride in their reputation.

    I've met & dealt with many reps,it's easy to spot the spoofers.Trust me installers hate these guys as it's usually left up to the installer to explain to customers as to why they can't install multiroom without phonelines or that the customer won't get half price Sky for a year.

    I personally had to change a reps offers details at a kiosk to stop the poor guy getting lynched at a future date,his 'sales manager' gave him a list of offers that he must have got from fantasy island & left the poor guy on his own with minimal training-The guy barely knew how much he was to charge people.I didn't have to do it but couldn't walk by and let this happen as it genuinely wasn't the guy's fault.

    It's this cavalier attitude that causes trouble, be it selling Sky,electricity suppliers or telco.

    Yes we've all had difficult customers but ignoring them is bad for business as bad news travels fast.This has been demonstrated in 2 threads here already.


  • #57
    Sully
    Moderators, Education Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 24,056 Mod ✭✭✭✭Sully


    Dougal. wrote: »
    The Managing Director of B-Direct Communications Co Ltd has commented on a another thread here but not this one.????? I wonder is it the fact that guys from the TV business are posting here regarding illegal door to door Saorview selling.

    Mod Note

    The poster in question was directed to speak with our Community Managers to verify his identity.

    The topic in question was removed as there is already one in the Consumer Issues forum and some of the posts in that thread may have landed Boards.ie and said posters in legal hot water.

    Any questions about this, feel free to send me a PM. :)


  • #58
    rayfer
    Registered Users, Registered Users 2 Posts: 4 ✭rayfer


    Dougal. wrote: »
    The Managing Director of B-Direct Communications Co Ltd has commented on a another thread here but not this one.????? I wonder is it the fact that guys from the TV business are posting here regarding illegal door to door Saorview selling.
    Has anyone come across a crowd in New Ross Wexford who are selling SKY and QSAT broadband. They are getting in the sales but not paying the reps their commission.


  • #59
    rayfer
    Registered Users, Registered Users 2 Posts: 4 ✭rayfer


    zerks wrote: »
    UPC also do door to door sales but are limited to cable areas.

    There is a high turnover in door to door reps,many simply can't hack it.Many more simply tell people anything to get a sale.
    It's the reps we don't hear about that are the good ones,honest in their dealings and have pride in their reputation.

    I've met & dealt with many reps,it's easy to spot the spoofers.Trust me installers hate these guys as it's usually left up to the installer to explain to customers as to why they can't install multiroom without phonelines or that the customer won't get half price Sky for a year.

    I personally had to change a reps offers details at a kiosk to stop the poor guy getting lynched at a future date,his 'sales manager' gave him a list of offers that he must have got from fantasy island & left the poor guy on his own with minimal training-The guy barely knew how much he was to charge people.I didn't have to do it but couldn't walk by and let this happen as it genuinely wasn't the guy's fault.

    It's this cavalier attitude that causes trouble, be it selling Sky,electricity suppliers or telco.

    Yes we've all had difficult customers but ignoring them is bad for business as bad news travels fast.This has been demonstrated in 2 threads here already.
    Heard a crowd in New Ross (B-Direct Communications I think) selling Sky/Broadband/Saorview have reps on the road but reps not being paid commission after work is done.


  • #60
    bruschi
    Moderators, Sports Moderators Posts: 4,149 Mod ✭✭✭✭bruschi


    rayfer wrote: »
    Have done work for BDirect Comm in New Ross(selling SKY and QSAT) and now they won't pay me for sales done. Anyone else out there caught by these scammers?
    rayfer wrote: »
    B Direct have a scam on at the moment. They get you to sell SKY and Saor View on their behalf but then won't pay sales reps when work is done. Anyone else come accross this problem?
    rayfer wrote: »
    Has anyone come across a crowd in New Ross Wexford who are selling SKY and QSAT broadband. They are getting in the sales but not paying the reps their commission.
    rayfer wrote: »
    Heard a crowd in New Ross (B-Direct Communications I think) selling Sky/Broadband/Saorview have reps on the road but reps not being paid commission after work is done.

    ask again there.:rolleyes:


  • Advertisement
  • #61
    St Senan
    Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    Rayfer. your 4 posts here are all about you been stung by B-direct communications. There are 3 guys here who post on these Wexford threads including myself who are in the Installation business. We all know the story with what is happening with ASA resellers for Sky not paying door to door reps. You say that you were selling Saorview Door to Door for this guy B-direct in New Ross . The only Advice I can give you is for you to contact Saorview at http://www.saorview.ie/contact/ and explain to them that this guy has people going around door to door selling Saorview. Now regarding Sky Sales you should take your concerns to the Satellite threads http://www.boards.ie/vbulletin/forumdisplay.php?f=55 and your Saorview sales to the terrestrial threads http://www.boards.ie/vbulletin/forumdisplay.php?f=56 posters in those threads would be able to help you more that people on the Wexford threads.


  • #62
    Mocrie14
    Closed Accounts Posts: 341 ✭✭Mocrie14


    My power went off for a couple of seconds this morning in thunder storm and as a result my sky+ box seems to have been knackered. Anyone know of anyone in Wexford who will sort this for me as a nixer?


  • #63
    St Senan
    Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    What exactly is the Sky+ box not doing. i.e. not switching on or no signal
    is the box stuck on standby. Have you tried unplugging from the mains for a few seconds to reboot the box. If worse comes to worse and the PSU has been fried in the box then no man either in the Business or as a Nixer can sort this out for you.


  • #64
    Cantona's Collars
    Registered Users, Registered Users 2 Posts: 33,709 ✭✭✭✭Cantona's Collars


    scaller wrote: »
    What exactly is the Sky+ box not doing. i.e. not switching on or no signal
    is the box stuck on standby. Have you tried unplugging from the mains for a few seconds to reboot the box. If worse comes to worse and the PSU has been fried in the box then no man either in the Business or as a Nixer can sort this out for you.

    +1

    If it is knackered,the best thing to do is ring sky and threaten to cancel.They'll magically replace the box for free.;)


  • #65
    chieftan65
    Registered Users, Registered Users 2 Posts: 80 ✭✭chieftan65


    has b-direct gone out of business??


  • #66
    St Senan
    Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    Most of the door to door cold calling sky sales contractors are gone completely. Sky AFAIK has had a major reshuffle in Ireland. Too many complaints from customers who have been as we say Turned and Churned and ended up paying 2 bills. Zerks will probably know more about the whole set up.


  • Advertisement
  • #67
    Cantona's Collars
    Registered Users, Registered Users 2 Posts: 33,709 ✭✭✭✭Cantona's Collars


    Haven't seen a B-Direct rep since Sky did a huge clean sweep of ASA holders.B-Direct had a woeful reputation for churn and poor customer service,any company that's constantly looking for staff has to ring alarm bells.From the looks of things they are gone,their saorview campaign was their last hurrah.

    The only Sky sales company I've encountered recently are based in Waterford as I've had them call to my house twice since January.
    With Sky pushing their triple play service it seems the best deals are to be had by contacting them directly,before the deals fluctuated between in-house sales and ASA holders.


Advertisement