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Speed dropped since moving house....

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  • 21-09-2011 9:26pm
    #1
    Riesen_Meal
    Registered Users Posts: 10,577 ✭✭✭✭


    Hey guys,

    Supposedly we are on Eircoms next generation broadband, in our old house we were getting 10-12mbps depending on time of day or night, now we have dropped down to a paltry 2.5mbps, I knew when we were moving the service may have dropped due to the place we moved to is a little more "rural" but I never expected it to drop the way it has....

    Any ideas?

    See below

    1495121545.png


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    #2
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    Fieldog wrote: »
    Hey guys,

    Supposedly we are on Eircoms next generation broadband, in our old house we were getting 10-12mbps depending on time of day or night, now we have dropped down to a paltry 2.5mbps, I knew when we were moving the service may have dropped due to the place we moved to is a little more "rural" but I never expected it to drop the way it has....

    Any ideas?

    See below

    1495121545.png

    Hi Fieldog
    it is possible lines to the new house cannot support faster speeds. If you PM me your tel. number I can run some tests here and se if we can increase this for you.
    Tony


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    #3
    Riesen_Meal
    Registered Users Posts: 10,577 ✭✭✭✭Riesen_Meal


    Strangely though, the old house was an old estate and the new house is in a new estate!

    And its only 2k from the old house!

    PM sent, hope you can sort it out Tony....


  • Options
    #4
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    Fieldog wrote: »
    Strangely though, the old house was an old estate and the new house is in a new estate!

    And its only 2k from the old house!

    PM sent, hope you can sort it out Tony....

    Just PM'd you Fieldog.
    Tony


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