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Tesco Mobile International call quality...

CaSCaDe711 · 2011-09-25 16:46:45

Hi Tesco Mobile. Recently (last 3 weeks) the call quality when calling a Thai mobile has deteriorated a lot. Am now regularly hearing echo of my own vioce, and crackle/noise, and need to cancel the call and redial again, 2 or 3 times before all sounds as it should. On other occasions the call won't connect, get a "Number…

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25-09-2011 5:46pm

#1

CaSCaDe711

Registered Users Posts: 813 ✭✭✭

Join Date: August 2009

Posts: 761

Hi Tesco Mobile.

Recently (last 3 weeks) the call quality when calling a Thai mobile has deteriorated a lot.

Am now regularly hearing echo of my own vioce, and crackle/noise, and need to cancel the call and redial again, 2 or 3 times before all sounds as it should.

On other occasions the call won't connect, get a "Number not in use" message displayed on the phone, and again try 2 or 3 more times and it'll connect.

If I make the same call using a Vodafone SIM, every call connects and sounds fine, first time.

Can these issues be investigated?

Other than that, am a happy Tesco Mobile customer

Thanks for your time,
CaSCaDe711

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#2 26-09-2011 8:59am
Tesco Mobile: Paul

Closed Accounts Posts: 1,357 ✭✭✭

Join Date: November 2010

Posts: 1349

Hi There

I will check into this

Regards
Paul

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