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A positive bike shop experience in today's Irish Times

  • 26-09-2011 12:32pm
    #1
    Grimpeur
    Registered Users, Registered Users 2 Posts: 40 ✭


    Credit where it is due

    Eoin McDermott reminded us that people are quick enough to criticise poor service “so I thought it only fair to drop an e-mail to recognise the quality of service I got at EuroCycles on South William Street in Dublin last week.” He was on his way home from work when his bicycle chain snagged and came off.

    “I did my best to repair it on the side of the street but was unable to. I pushed the bike as far as the South William Street shop where it was promptly fixed while I was allowed into the staff room to wash my oil-covered hands. The bike was returned with a smile and the staff wouldn’t hear of payment, preferring to chalk it up as their good deed for the day,” he writes.

    He contacted the shop and asked management to pass on his thanks to those in the shop which, he says, he has used in the past and will again. We reckon the staff’s good deed deserves a big thumbs up from us.


    http://www.irishtimes.com/newspaper/pricewatch/2011/0926/1224304746577.html


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