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eircom broadband was 6 mb now 0.8 mb

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  • 28-09-2011 10:36pm
    #1
    louis346789
    Registered Users Posts: 320 ✭✭


    up until recently was getting 4.5 to 6mb with ping around 70 to 80.

    now it is usually 0.7 to 1.2 with ping 120 and upwards.

    how do i get this resolved.

    louis


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    #2
    eircom: Ant
    Closed Accounts Posts: 1,138 ✭✭✭eircom: Ant


    louis346789 wrote: »
    up until recently was getting 4.5 to 6mb with ping around 70 to 80.

    now it is usually 0.7 to 1.2 with ping 120 and upwards.

    how do i get this resolved.

    louis

    Hi louis,

    Thanks for posting on eircom Boards.

    Can you PM your phone number and I'll look at your broadband sync.

    Kind regards,
    Ant


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    #3
    keithraymond
    Closed Accounts Posts: 24 ✭keithraymond


    I have a very similar problem. Can't play ps3 online now which I like to do. Absolute joke and we are playing full whack for it! Hope it gets sorted soon.


  • Options
    #4
    eircom: Ant
    Closed Accounts Posts: 1,138 ✭✭✭eircom: Ant


    keithraymond wrote: »
    I have a very similar problem. Can't play ps3 online now which I like to do. Absolute joke and we are playing full whack for it! Hope it gets sorted soon.

    Hi keithraymond,

    Thanks, I have replied to your PM.

    If after testing as requested and experiencing slow or intermittent connections please contact Technical Support, as advised.

    Broadband Technical Support : 1890 260260 (lowcall); Hours : 08:00 - 22:00 (Mon - Sun).

    Please retain your case id /reference from Technical Support, as this will speed up your call time and help if you need to follow up.


    Kind regards,

    Ant


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