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someone wasting my credit?

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  • 05-10-2011 6:59pm
    #1
    Registered Users Posts: 3,925 ✭✭✭


    Hi im getting weekly texts from ringtone providers and each text wastes about 2-4 euro :/ i know i didnt sign up for this, how could this happen?

    dave


Comments

  • Closed Accounts Posts: 19,080 ✭✭✭✭Random


    you've likely signed up for the company through some promotion or ringtone service etc. its also possible sometimes that they can sign you up without your knowledge but i think the first is more likely.

    id suggest you contact your network and ask for details of the companys taking the money from you. sometimes they will email on your behalf and request you are unsubscribed and sometimes they will just provide you with contact info.

    i think this is the best way to manage it.

    ++ edit - you can generally reply with just the word "stop" to unsubscribe but the above will give you more information if stop doesnt work.


  • Registered Users Posts: 3,925 ✭✭✭pudzey101


    Random wrote: »
    you've likely signed up for the company through some promotion or ringtone service etc. its also possible sometimes that they can sign you up without your knowledge but i think the first is more likely.

    id suggest you contact your network and ask for details of the companys taking the money from you. sometimes they will email on your behalf and request you are unsubscribed and sometimes they will just provide you with contact info.

    i think this is the best way to manage it.

    ++ edit - you can generally reply with just the word "stop" to unsubscribe but the above will give you more information if stop doesnt work.

    thanks mate:) will call into shop tomorrow:) close:)


  • Closed Accounts Posts: 115 ✭✭uppishhauk


    it will most likely be coming from a 5 digit number starting 57 but can occasionally start 59 or 53,
    either way the should stop if you text "STOP" make sure its full capitals
    Comreg have a site with regards to this too http://www.phonesmart.ie/


  • Registered Users Posts: 1,013 ✭✭✭dazed+confused


    +1 all you have to do is reply STOP


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