If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Website GUI Design

Hi · 2011-10-05 18:31:17

Folks, I'm wondering what is the best design principle for capturing information from the end user on a website. I have a field requesting the users email address and the users phone number. I am finding that the user will generally enter either the correct email or the correct mobile number but rarely both. In your…

05-10-2011 7:31pm

#1

Hi

Registered Users Posts: 95 ✭✭

Join Date: May 2007

Posts: 49

Folks,

I'm wondering what is the best design principle for capturing information from the end user on a website.

I have a field requesting the users email address and the users phone number. I am finding that the user will generally enter either the correct email or the correct mobile number but rarely both.

In your opinion is it best to ask for one or the other?

Thanks.

0

Comments

#2 05-10-2011 7:45pm

VMotion

Registered Users, Registered Users 2 Posts: 100 ✭✭

Join Date: November 2010

Posts: 98

Until you are providing something really valuable to people, they will be reluctant to share their mobile numbers.
The usual practice will be requesting name and email.

Good luck!

0