upc broadband charlesland

matt-dublin

anyone having any issues with upc bb tonight?

LEIN

Very slow.

matt-dublin

my wireless keeps dropping out, ive a funny feeling theres been another cisco firmware upgrade

markest

Lost my UPC wi-fi connection on Saturday, ended up changing channel, was fine afterthat.

LEIN

My wireless is standalone so have no issues. On a different note, contention is through the roof as there is a hugh slow down every evening.

Techy_1

UPC seem to have finally sorted the broadband am now getting 19mb down every night. If you have any issues on dropped connection or wireless speeds it could be down to the fact that every house has channel 11 as the default for the wireless. Changing this can stop the interference and help your connection speed. This can be done by opening internet explorer and going to the following web address : 192.168.1.1 , click login for password and then go to setup, then under wireless click basic and where it says channel which is set to auto by default change it to anything except 11. After doing this you will become disconnected from the internet and be reconnected a few minutes later.
Hope this helps

LEIN

Anyone having problems? Mine is down. Thank god for mobile BB

EMPM

Damo9090 wrote: »

Anyone having problems? Mine is down. Thank god for mobile BB

Our is also down

LEIN

I have reported the fault a half an hour ago. It was unknown before i rang.

LEIN

Just got a text from UPC.

UPC Text wrote:

UPC crews have identified and are repairing a general fault in your area.

dr ro

Think it's back now.

LEIN

Yup, working fine here now.

matt-dublin

i bet someone unplugged their local node to use a radio....

Robertr

Anyone hear any updates on us getting the 100 Mb lines yet?

LEIN

After the Bray upgrade?

Give them a ring.

Robertr

Just did but they said they were too busy to talk to me and they wanted to schedule a call for later!! Would not let me hold :rolleyes::rolleyes: I've better things to do then set aside time for calls with UPC!

LEIN

Gone again! :mad:

d31b0y

Aye, my home machine ain't responding...

EDIT: and it's back.

EDIT 2: Gone Just slow.

wardie214

It was crap all day yesterday and continuously dropping. Only getting 14 meg ATM.

Has anyone had phone calls dropping or getting an echo on the line lately?

matt-dublin

had trouble with my telly yesterday, i rebooted the box several times and ripped out the cables and some other stuff.

when i rang up she said there's nothing wrong with it, give me the card number and reboot it.

presto it worked. she knew something was wrong with it...

markest

Getting 19mbps at the mo. Has anyone managed to use Remote record as it says if you can get broadband we should be able (even though i'm on mmds)?

JanneG

Anyone else with a shoddy connection atm??


And no... It's not my iphone nor the wifi that's causing it...

matt-dublin

not gr8:

MyPerfectCousin

DK32

This is the best mine has been in days. I submitted a formal complaint yesterday and have been told to expect a response within 48hrs. The last engineer that came out advised us that UPC are planning to upgrade the capacity for Charlesland as it is currently at maximum capacity and explains the recent poor connection speeds. The upgrade works were due to be completed by 1st December. I was told yesterday that the work has not yet been finished.

My complaint was simple, I'm paying for 30mb and for the last few weeks I have not been getting much more than 10mb.

Worth noting also that UPC won't accept speedtest.net results when complaining about speed results. you will probably be asked to run a speed test directly from their website which should give you more or less the same results as speedtest.net if your connection is suffering from capacity issues.

http://www.upc.ie/broadband/speedtest/

Charlie-Bravo

I'll start talking to UPC about broadband when they introduce HD telly

Tried the UPC speed test and got the same as this. Pity there's no forum copy and paste image facility. Here's my result for a 7.6Mb DSL connection using a server in Galway.

LEIN

d31b0y

Didn't check last night (although my modem went down yesterday at some stage and only came back with a reboot), but all seems fine again this morning.

Richard Parker

Anyone in Greystones haviong problems with UPC at the moment? Very intermittent service last night and none at all this morning.

LEIN

No problems on my end.

d31b0y

I found it slightly slow last night at around 7 but that is par for the course. No lost service here at all.