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Alienware m15x motherboard problem

  • 10-10-2011 12:52pm
    #1
    Registered Users, Registered Users 2 Posts: 1,102 ✭✭✭


    A sorry tale, I realize I may be clutching at straws however maybe someone here can give some advice.
    My 16 year old son bought an alienware m15 x laptop on eBay, we knew he was taking a gamble and for about 2 weeks it seemed to work ok.
    It then stopped, turned out the filter was blocked and it overheated.
    We left it into the local shop and they said the motherboard is gone, it's not economical to repair.
    I think he knows his stuff and probably nothing can be done, but I thought maybe one of the techies here could offer some advice.
    Thanks


Comments

  • Closed Accounts Posts: 7,134 ✭✭✭x in the city


    A sorry tale, I realize I may be clutching at straws however maybe someone here can give some advice.
    My 16 year old son bought an alienware m15 x laptop on eBay, we knew he was taking a gamble and for about 2 weeks it seemed to work ok.
    It then stopped, turned out the filter was blocked and it overheated.
    We left it into the local shop and they said the motherboard is gone, it's not economical to repair.
    I think he knows his stuff and probably nothing can be done, but I thought maybe one of the techies here could offer some advice.
    Thanks

    motherboard is gone is not an aqequate answer from a 'repair shop'

    what were the reasons for it stopping working..? could be over heated.?

    that is a expensive machine, to suggest its scrap is a premature assumption to make at this stage. the gpu is replacable if its gone, even the mother board could be sourced again.

    what do you mean by 'filter'...

    the easiest thing in the world is to say the mobo is gone, without giving reasons why.


  • Registered Users, Registered Users 2 Posts: 1,102 ✭✭✭am i bovvered


    Thanks for the reply....

    My understanding is that the machine overheated because one of the "air intake" was clogged with dust. Sorry for using the wrong terms.
    The laptop worked fine and suddenly went dead.
    I believe they tried new thermal paste, on some part to see if they could get it working, but no luck.

    As I'm sure is obvious to you all, I am no computer expert, maybe the shop done all the correct checks, but I would love to know for sure we have done all we can before giving up on this.

    We live in Mayo, any person or business that could be recommended, someone that maybe specialises in this type of machine.

    Thanks again


  • Closed Accounts Posts: 4,930 ✭✭✭duckysauce


    when you power it on do any leds light up, and silly qusetion is the warranty up on it?


  • Registered Users, Registered Users 2 Posts: 1,102 ✭✭✭am i bovvered


    I just had a look with my son, the lights on the battery work, however the machine does not power up at all.
    The machine is an area 51 model and out of warranty, he bought it 2nd hand on ebay.

    Thanks


  • Registered Users, Registered Users 2 Posts: 1,102 ✭✭✭am i bovvered


    he just plugged in the machine, the alien head lit up on the outside and the alien head (switch) lit up on the inside, however only for about 2 seconds and then went dead again.
    :confused:


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  • Closed Accounts Posts: 7,134 ✭✭✭x in the city


    most likely the gpu is dead..

    can you hold the d button while hitting the power on and see what comes on the screen, this is to check the gpu.

    also hold power on with the FN key, this will bring up a numlock disgnostic.... use google.

    goes without saying to reseat your memory sticks, remove stray capacitance (remove battery, power cord, hold start for 30 seconds... replace battery, go for gold.)


  • Registered Users, Registered Users 2 Posts: 1,102 ✭✭✭am i bovvered


    .

    goes without saying to reseat your memory sticks, remove stray capacitance (remove battery, power cord, hold start for 30 seconds... replace battery, go for gold.)

    Thanks for the reply.... unfortunately it does not go without saying.... I am a new to all this so even the most obvious advice needs to be spelt out.


  • Registered Users, Registered Users 2 Posts: 1,102 ✭✭✭am i bovvered


    most likely the gpu is dead..

    can you hold the d button while hitting the power on and see what comes on the screen, this is to check the gpu.

    also hold power on with the FN key, this will bring up a numlock disgnostic.... use google.

    goes without saying to reseat your memory sticks, remove stray capacitance (remove battery, power cord, hold start for 30 seconds... replace battery, go for gold.)

    I've held the "D" button (on the keyboard) and pressed the power on (alien head) ..no reaction.

    Pressed the FN key and power on.. no reaction

    I removed the power cord and battery, held the on button for 30 seconds replaced battery.. no reaction.


  • Registered Users, Registered Users 2 Posts: 1,102 ✭✭✭am i bovvered


    just to point out the on off button (alien head) does not press down, its more like turning on a ps3, is this normal,

    Thanks


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