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Where's my Supersaver..??

  • 14-10-2011 5:04pm
    #1
    Quackster
    Moderators, Regional South Moderators Posts: 5,851 Mod ✭✭✭✭


    Hi, as an existing ESB customer, I switched over to the Supersaver plan in August (with online billing but without direct debit) and so should have received a 10% discount on the unit pricing. However, my latest bill on the 12th October does not reflect this as the unit pricing remains unchanged.

    What's up??


Comments

  • #2
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi Quackster,

    I can investigate your query for you. I would require the following, by private message, for clarification and data protection/security purposes:

    - The ESB Electric Ireland account number
    - The name and address of the account-holder
    - The contact telephone number on the account
    - Confirmation that you are the named account-holder

    Regards,
    Una


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