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Remote blocking

Seanachai · 2011-10-14 21:32:28

Hello , I recently started using a Meteor broadband dongle after it being idle but stored safely for a month. When I tried to top up the credit on two different machines it wouldn't take the credit. I phoned Meteor and they said that they would top it up for me over the phone. I gave them the voucher number and they…

14-10-2011 10:32pm

#1

Seanachai

Registered Users Posts: 2,544 ✭✭✭

Join Date: December 2010

Posts: 2075

Hello , I recently started using a Meteor broadband dongle after it being idle but stored safely for a month. When I tried to top up the credit on two different machines it wouldn't take the credit. I phoned Meteor and they said that they would top it up for me over the phone. I gave them the voucher number and they confirmed that it was now topped up.

The support agent said that it would be 'better if I phoned them to top up the dongle' in future and trailed off saying something about too many people topping up at the same time. I was just wondering from a purely technological point of view would it be possible for a company to remotely block a broadband dongle from being topped up in a conventional way so the customer would have to phone them. Thanks.

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