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Tesco mobile repeatedly sending texts

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  • 18-10-2011 8:32am
    #1
    mel.b
    Registered Users Posts: 3,130 ✭✭✭


    Just wondering if anyone has had a problem with their tesco mobile repeatedly sending text messages? On Saturday i was texting my mum in Australia and then she sent a message to say that she had received the same text 3 times. Last night she woke me at 1am with a text to say that my phone had sent 4 of the same message. These messages are not showing up in my sent box and i'm not sure if i am being charged for them but it is a real pain.


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    #2
    Tesco Mobile: Paul
    Closed Accounts Posts: 1,357 ✭✭✭Tesco Mobile: Paul


    mel.b wrote: »
    Just wondering if anyone has had a problem with their tesco mobile repeatedly sending text messages? On Saturday i was texting my mum in Australia and then she sent a message to say that she had received the same text 3 times. Last night she woke me at 1am with a text to say that my phone had sent 4 of the same message. These messages are not showing up in my sent box and i'm not sure if i am being charged for them but it is a real pain.


    Hi there,

    You wont be charged for them but it sounds like an issue.

    Can I ask that you please contact customer care here with the detail.

    http://www.tescomobile.ie/contact-us.aspx

    thanks
    Paul


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    #3
    mel.b
    Registered Users Posts: 3,130 ✭✭✭mel.b


    Thanks Paul,

    I have sent through an email.

    Cheers,
    Mel.b


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