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Problem with UPC wireless

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  • 18-10-2011 5:59pm
    #1
    banquet
    Registered Users Posts: 118 ✭✭


    Have had UPC for a few months now. Its a Cisco router. All the laptops get fast speeds in every room of the house. I recently purchased a desktop. I plugged the scientific Atlantic USB adapter in and it was kind of working for a few days. Not really getting anything now. It seems to pick up the signal from the router but gets the limited connectivity symbol and is useless. Whilst on the computer it also seems to hover between picking up the network and telling me there are no networks available. This desktop is in the room next to the router. Meanwhile the laptops are much further away and still picking up the signal of the router and have connectivity. No problems.

    Does anyone know what the problem is here? The laptops are xp whilst the desktop is windows 7. I uninstalled and reinstalled the drivers from the disk that came with the USB but still no look. Could it be a faulty USB?

    Thanks


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    #2
    FSL
    Registered Users Posts: 1,456 ✭✭✭FSL


    Turn off the wireless adapter on one of the laptops and try the usb dongle.

    If it doesn't work on the laptop it could be a faulty dongle. If you have a different OS on one of the laptops to the desktop then do it on that one as it could be the driver doesn't work properly on the OS on the laptop.


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    #3
    (insert name)
    Registered Users Posts: 181 ✭✭(insert name)


    banquet wrote: »
    Have had UPC for a few months now. Its a Cisco router. All the laptops get fast speeds in every room of the house. I recently purchased a desktop. I plugged the scientific Atlantic USB adapter in and it was kind of working for a few days. Not really getting anything now. It seems to pick up the signal from the router but gets the limited connectivity symbol and is useless. Whilst on the computer it also seems to hover between picking up the network and telling me there are no networks available. This desktop is in the room next to the router. Meanwhile the laptops are much further away and still picking up the signal of the router and have connectivity. No problems.

    Does anyone know what the problem is here? The laptops are xp whilst the desktop is windows 7. I uninstalled and reinstalled the drivers from the disk that came with the USB but still no look. Could it be a faulty USB?

    Thanks

    do you have mac address filtering on the network? You'll need to add the dongle's mac address if you do


  • Options
    #4
    banquet
    Registered Users Posts: 118 ✭✭banquet


    FSL wrote: »
    Turn off the wireless adapter on one of the laptops and try the usb dongle.

    If it doesn't work on the laptop it could be a faulty dongle. If you have a different OS on one of the laptops to the desktop then do it on that one as it could be the driver doesn't work properly on the OS on the laptop.

    Thanks, I never would have thought of that :o. As it turns out it looks like the dongle is faulty because its not working with the laptop. Time to get onto UPC for a replacement.


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