Having problems setting up the HD PVR

MitchKoobski

Happauge and component cables have arrived.

• Plugged out HDMI cable from TV and PS3
• Component cable is running from PS3 to PVR
• Double ended components are running from PVR to TV
• Have TV channel set to "YPbPr"
• ArcSoft isn't picking up any video or audio input
• Nothing showing up on the TV

I'm starting to worry I've been sent dodgy cables.

Anyone got any ideas? Getting pretty frustrated at it atm.

MitchKoobski

With everything plugged in correctly and the tv set to the YPbPr channel, this is all I'm seeing for the recording.



No Video/Audio input listed at all.

Doctor DooM

Plug the component cable directly into the tv, then turn on the ps3. Put it into standby then press and hold down the stand by button. . You should see a menu to switch from hdmi to component there after about 15 seconds.

Tallon

You're PS3 is still outputting HDMI

Turn it to component and try then

Also, turn off enable preview... No need for it at all

MitchKoobski

It's recognising it on the TV now through the HD PVR, hard reset did the job.

Unfortunately I'm getting some sort of pink ghosting effect when I test the 720 and 1080i settings. Gonna try unplugging the HDMI and see if it will let me try 1080p then.

Tallon

MitchKoobski wrote: »

It's recognising it on the TV now through the HD PVR, hard reset did the job.

Unfortunately I'm getting some sort of pink ghosting effect when I test the 720 and 1080i settings. Gonna try unplugging the HDMI and see if it will let me try 1080p then.

You won't get 1080p from Component!

That happens in the rendering process... So much to learn young padawan

MitchKoobski

I don't suppose I can easily swap between HDMI and Component?

Tallon

Hold the PS3 Power button until it Triple beeps

MitchKoobski

GODDAMIT

HD PVR still isn't showing anything after a reboot.
I'll get it eventually....

Tallon

Strange, is direct component working on the TV?

If only you were local

MitchKoobski

Yeah it's strange.

I'm getting everything up on the tv so there obviously IS an audio and video input going into the HD PVR, but Arcsoft says theres nothing there.

Tallon

Ah, that's good news then....

Some silly questions!

Do you have it plugged into a front USB slot on your PC?
Do you have it plugged into USB3?

Are you running the Arcsoft software as Admin?

MitchKoobski

Yup, tried different USB slots just to be safe.
Running as administrator just in case.

Still no joy.

EVERYTHING is working apart from the fact the capture module won't show audio/video input.

I unticked Enable Preview just in case.

MitchKoobski

http://www.hauppauge.com/site/support/support_hdpvr.html
http://www.hauppauge.com/site/support/support_hdpvr.html

Site says I should have YPrPb as my video input choice

Doctor DooM

MitchKoobski wrote: »

http://www.hauppauge.com/site/support/support_hdpvr.html
http://www.hauppauge.com/site/support/support_hdpvr.html

Site says I should have YPrPb as my video input choice

That's correct, that's what component is

Tallon

Doctor DooM wrote: »

That's correct, that's what component is

Or more commonly known as:
Y/PB/PR, YPRPB, PRPBY, PBPRY, Y/Pb/Pr, YPrPb, PrPbY, PbPrY, Y/R-Y/B-Y, Y(R-Y)(B-Y), Y, R-Y, B-Y.

MitchKoobski

Aye I know that much by now! :P

What I mean is, it should be showing up either by default or at least as an option but I've still got nothing.

DemoniK

maybe you've a badly installed app or driver.
Try removing the USB connection - remove drivers and app. power down, power up and reinstall again.
Failing that - probably time to check it with another PC in case you have a faulty unit.

MitchKoobski

Don't have another PC to test it on unfortunately.

Uninstalling and unplugging all of it and reinstalling from square one. Fingers crossed.

MitchKoobski

....no joy.....

Caved and emailed their support with both an email and an official support form. Checked all the cables twice. Downloaded updated drivers from their site on top of the ones on the installation disc.

Still seeing it perfectly on my TV and playing away but the capture module just will not pick up that there is an audio and video input.

MitchKoobski

I got it working!

No idea how though.

MitchKoobski

Nah just kidding :P

There is no way I was gonna be "that guy".

Problem may have been the USB port in the end, I was using one on the front, rather than one directly on the motherboard. Or it could have been the driver.

Here's what support recommended for anyone who ever does get stuck with this again.

Can you try completely removing the software and drivers by running hcwclear, this can be found when you browse the CD; you will need to make sure that the last 2 boxes are checked in the hcwclear window which will appear.

Then once the system has restarted can you remove any ArcSoft software via control panel>add/remove programs.

When you go to plug the device back in can you use a different USB port and make sure you are connecting it directly to the motherboard.

Then can you go directly to our website and download the latest driver for the HD PVR: http://www.hauppauge.co.uk/site/support/support_all.html?prod=42 and then re-install TME.

Also can you make sure that the Video Input setting in TME is set to YPbPr and the source resolution is not set to 1080p?

Make sure the HD PVR is well ventilated.

Tallon

MitchKoobski wrote: »

Problem may have been the USB port in the end, I was using one on the front, rather than one directly on the motherboard. Or it could have been the driver.
.

GRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR

I told you that

It needs a good bit of power, and those front ones are crap

MitchKoobski

I know, I thought they were! It was only when I opened it up I realised!

Moved a bunch of cables aside and found like 4 extra usb ports on the back.

Tallon

At least you got it sorted, can't wait to see some vids now

MitchKoobski

It just gonna be me swearing at Dark Souls tbh.

I can't wait.

Tallon

Me either