Your chance to make me change

stackerman

Hi
Im currently with Board Gais on a Rural nightsaver tarriff (no Gas)

My bill for the summer periods are along the last ones lines

- 2 Aug to 23 Sept 168 euros (245Day, 585 Night)

However my bills increase alot in the winter due to a Geothermal heating system in the house. So these bills are for all hot water, heating, light etc.

WOULD YOU LIKE TO CONVINCE ME TO CHANGE OVER

Many thanks, and look forward to your sales pitch

Kevin

P.S. I may also have another account here (management company) to switch too, which is currently with airtricity.

EI: Una

Hi Kevin

Looking into the best possible offer for you now.

Just to advise also: ESB Electric Ireland offers discounts on gas too.

All the best,
Una

stackerman

Thanks Una, If you need I can PM you my account details so you can see the usage, which as I said is high in the winter (can be up to 400).

Re Gas - We have no gas, thanks for the info anyway.

look forward to hearing from you.

Kevin

Electric Ireland: David

Hi keving,

Bearing in mind your high winter usage and the geothermal heating system you have installed, you're wise to be on a Nightsaver tariff, so it's good to hear you have that base covered. Our ValueSaver NightSaver price plan offers a reduced night rate which gives a 49.5% reduction on the day rate.

With this price plan, you can get up to 6% off our standard rates (4% for direct debit, and 2% for online billing), and you are not tied into a minimum contract. Once applied, the price plan discount rates hold good until 31st August 2012.

Our standard Nightsaver rates at the moment, following the October 1st price increase, are as follows*:

• Day Unit Rate: 17.29c
• Night Unit Rate: 8.55c
• Standing Charge (Rural): 50.28c per day

We take 6% off the 17.29c / 8.55c, giving an 'effective' discounted unit price of 16.25c / 8.04c, but please note that on your bill these discounts would be shown on a separate line as a credit, not as discounted unit prices per se.

This is the best discount we have available to you at the current time. Many customers take into consideration our high standard of customer service when switching, and not just discounts, so we would be hopeful that this may be a factor too!

If you have any other questions please don't hesitate to ask.

Thanks,

David.

* Rates quoted are VAT exclusive. For the full price plan rate details, see here.

stackerman

Thanks for that David

Could you please see PM sent.

Kevin

EI: Una

Hi Kevin,

David is actually finished for the day - PM me the message now if you like.

Regards,
Una

stackerman

done

stackerman

Missed a few calls from you guys.

You might ask them to try me again tom or, no blocked no's though please. Don't answer them

Tks

Kevin

Electric Ireland: David

Hi keving,

Sorry we missed you. Unfortunately it's not possible for our sales team to contact you from an unblocked number; they've just advised me however that they can contact you this evening at about 6 if that suits? That way you should know who the call is from.

Thanks,

David.

stackerman

That'll do, tks

You may want to change that policy, most I know will not ans a blocked tel no. (usually sales ).

Kevin

Electric Ireland: David

Thanks for getting back to me on that keving.

keving wrote:

You may want to change that policy, most I know will not ans a blocked tel no. (usually sales ).

I can understand where you're coming from, and will pass on this feedback to the relevant section.

Thanks,

David.

EI: Una

Query actioned.