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eircom problems

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  • 23-10-2011 9:12pm
    #1
    christy11
    Registered Users Posts: 70 ✭✭


    ever since 1 week ago my connection has went from 1 MB (download speed) to 0.13 MB (download speed). i didnt change any settings or damage wires. i found this out using eircoms broadband speed checker and speedtest.com. i tried this out using a dsl cable into mu computer. does anyone know what could have happened


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    #2
    mikofo
    Registered Users Posts: 52 ✭✭mikofo


    also have speed probs with eircom broadband,,, they wrote to inform me that i was getting an upgraded package , and eversince the speeds have dropped big time. have to look for new broadband supplier,, any ideas about the best network to go to atm


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    #3
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Moved to eircom forum.


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    #4
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    christy11 wrote: »
    ever since 1 week ago my connection has went from 1 MB (download speed) to 0.13 MB (download speed). i didnt change any settings or damage wires. i found this out using eircoms broadband speed checker and speedtest.com. i tried this out using a dsl cable into mu computer. does anyone know what could have happened

    Hi christy11,

    I have been looking through the case we logged for you in September. Can you PM me with your telephone number so I can check your connection / speed in detail please.

    Thanks, Mark


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    #5
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    mikofo wrote: »
    also have speed probs with eircom broadband,,, they wrote to inform me that i was getting an upgraded package , and eversince the speeds have dropped big time. have to look for new broadband supplier,, any ideas about the best network to go to atm

    Himikofo,

    Can you PM me with your telephone number so I can look into the speeds you have been getting.

    Thanks, Mark


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    #6
    christy11
    Registered Users Posts: 70 ✭✭christy11


    eircom: Mark wrote: »
    Hi christy11,

    I have been looking through the case we logged for you in September. Can you PM me with your telephone number so I can check your connection / speed in detail please.

    Thanks, Mark

    Hi mark
    that issue as you said in september is fixed now. it seemed to fix itself out. could you be able to tell me what is wrong now


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    #7
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    christy11 wrote: »
    Hi mark
    that issue as you said in september is fixed now. it seemed to fix itself out. could you be able to tell me what is wrong now

    Hi christy11,

    I need to check your line and broadband connection directly, would you be able to PM your telephone number so I can do that please.

    Thanks, Mark


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