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Want to change to ESB from Airtricity

  • 24-10-2011 12:06pm
    #1
    ash23
    Closed Accounts Posts: 4,791 ✭✭✭


    I've been trying to change online but the site isn't recognising my MPRN number? I can't call as I'm in work.
    The account was with ESB and moved to Airtricity and now I want to move it back.
    Why isn't it recognising the MPRN number? Its the one on the top of my bill?


Comments

  • #2
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Hi ash23,

    Are you inputting an 11-digit number, beginning with "10"? If you like, PM me the details and I can take care of the switch for you. In addition to the MPRN, I would just need a meter reading, your full name, contact number and date of birth for account security.

    Thanks,

    David.


  • #3
    ash23
    Closed Accounts Posts: 4,791 ✭✭✭ash23


    Electric Ireland: David wrote: »
    Hi ash23,

    Are you inputting an 11-digit number, beginning with "10"? If you like, PM me the details and I can take care of the switch for you. In addition to the MPRN, I would just need a meter reading, your full name, contact number and date of birth for account security.

    Thanks,

    David.

    Yup I am. I'm fine to do it online but the system won't recognise the MPRN number. I don't have a meter reading to hand.
    I've Pm'd the MPRN number.


  • #4
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Thanks ash23, I located the MPRN and have responded to your PM. :)


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