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wireless card in pc not working properly

  • 25-10-2011 8:32pm
    #1
    bullet64
    Registered Users Posts: 20 ✭


    hello i have a wireless card in my pc running win xp sp3.
    i have my own setup then a guest profile? called guest for the kids to go online. it was all working fine but now the kids say they cant go online on guest but on my profile it works ok not very fast though. all the settings seem to be the same cant seem to find the problem. the card is sumvision model svw322p.also it says it can run at 300mbps but only seems to run at 24mbps or less any way to speed it up. i have average knowledge of computers. any help appreciated thank you


Comments

  • #2
    PapaSierra
    Registered Users, Registered Users 2 Posts: 96 ✭✭PapaSierra


    Can you give us some more details?
    1. What's the Access Point/Router make and model?
    2. What happens when you try to connect to Guest network? Any error message?

    If it connects to the Guest network but there is no Internet access try the following:
    Start->Run...
    type "cmd" and press enter
    type "ping google.ie" and press enter
    post results


  • #3
    bullet64
    Registered Users Posts: 20 ✭bullet64


    thanks for reply the router is called cisco epc2425. tried to ping google.ie ping request could not find host googl.ie. i then pinged my number 192.16 etc i think this is the modem address ? a reply came back btyes=32 time=2ms ttl=64 packets sent 4 recieved 4. ie error comes up internet explorer cannot display the web page....... firefox which the kids use to go online problem finding page server not found


  • #4
    bonzodog2
    Registered Users, Registered Users 2 Posts: 6,253 ✭✭✭bonzodog2


    Could be a DNS issue, check the settings for the wifi card. Here's the UPC ones,
    89.101.160.4
    89.101.160.5
    You could also try the OpenDNS ones or Google's

    WirelessNIC->Propetrties->InternetProtocol(in list,highlight)->Properties
    You might need to restart or disable/enable adapter to make it work

    Or you could try the 'Obtain DNS server address automatically' option, this should work.


  • #5
    bullet64
    Registered Users Posts: 20 ✭bullet64


    how do i check these settings and where do i go to see them what is dns i'm a little bit lost here thanks


  • #6
    PapaSierra
    Registered Users, Registered Users 2 Posts: 96 ✭✭PapaSierra


    bullet64 wrote: »
    how do i check these settings and where do i go to see them what is dns i'm a little bit lost here thanks

    DNS - Domain Name Server - simply translates web address to ip address. Without this configured you would have to type in all web adresses as ip addresses. Try typing in 89.234.66.107 into your web browser, thats boards.ie ip address. If it will bring up boards.ie website it means that the problem is only related to dns.


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  • #7
    bonzodog2
    Registered Users, Registered Users 2 Posts: 6,253 ✭✭✭bonzodog2


    bullet64 wrote: »
    how do i check these settings and where do i go to see them what is dns i'm a little bit lost here thanks

    Windows Explorer -> Control Panel -> Network Connections -> right-click your wifi adapter ->choose Properties from menu -> Scroll down list box to InternetProtocol (TCP/IP) ->Click Properties button. Choose get automatically or enter manually, auto usually works.


  • #8
    Lab_Mouse
    Closed Accounts Posts: 2,219 ✭✭✭Lab_Mouse


    if you can connect fine(even a if it is a bit slow,that could be network issues and nothing to do on your end) just delete the guest account and set it up again??

    no point changing the dns settings on the modem because if they were wrong you wouldnt be able to view webpages on your own account.Just check to make sure the guest account is obtaining dsn info automatically in the properties of the network card as some one said below.

    also disable firewall/antivirus and see then if you can view webpages and try a differnt browser to make sure that isnt acting up


  • #9
    bullet64
    Registered Users Posts: 20 ✭bullet64


    went into ie and tried to put in these dns nothing worked. on guest there are no network settings in control panel. went to ie internet options connections lan settings and un checked all boxes auto config proxy (same as on my main account) server and now it goes online with ie no joy with firefox but online now thanks to all for help:)


  • #10
    Lab_Mouse
    Closed Accounts Posts: 2,219 ✭✭✭Lab_Mouse


    bullet64 wrote: »
    went into ie and tried to put in these dns nothing worked. on guest there are no network settings in control panel. went to ie internet options connections lan settings and un checked all boxes auto config proxy (same as on my main account) server and now it goes online with ie no joy with firefox but online now thanks to all for help:)


    well make sure you have the same settings enabaled/disabled in fire fox.

    or delete and re-install firefox.

    really you should only use IE to download other browsers:pac:


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