Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Moving from Utv to Upc broadband

  • 28-10-2011 5:40pm
    #1
    Registered Users Posts: 509 ✭✭✭


    Hey guys does anyone here have any experience with this? I ordered a broadband package from Upc as my Utv Internet has been awful as of late. I noticed there's a 30 day notice for UTV ! Does this mean I won't be able to switch my broadband provider until then? A rep from UPC told me that I should ring UTV when they send out the welcome package to my address! Thanks


Comments

  • Registered Users, Registered Users 2 Posts: 650 ✭✭✭Mister Gooey


    AH92 wrote: »
    Hey guys does anyone here have any experience with this? I ordered a broadband package from Upc as my Utv Internet has been awful as of late. I noticed there's a 30 day notice for UTV ! Does this mean I won't be able to switch my broadband provider until then? A rep from UPC told me that I should ring UTV when they send out the welcome package to my address! Thanks
    Essentially UTV will be charging you one months broadband charge to say goodbye to them. I would not cancel until you have UPC up and running. I did the same a few years ago and never looked back.


  • Registered Users Posts: 536 ✭✭✭Shyboy


    AH92 wrote: »
    I ordered a broadband package from Upc as my Utv Internet has been awful as of late.

    It's funny you should mention that. I am with UTV Internet and it has become really slow for me lately with very high pings. I thought it was my line.


  • Registered Users Posts: 536 ✭✭✭Shyboy


    This are the results of a pingtest to [url]www.rte.ie:[/url]

    Pinging rte.ie [89.207.56.140] with 32 bytes of data:
    Reply from 89.207.56.140: bytes=32 time=245ms TTL=54
    Reply from 89.207.56.140: bytes=32 time=232ms TTL=54
    Reply from 89.207.56.140: bytes=32 time=223ms TTL=54
    Reply from 89.207.56.140: bytes=32 time=239ms TTL=54
    Reply from 89.207.56.140: bytes=32 time=215ms TTL=54
    Reply from 89.207.56.140: bytes=32 time=266ms TTL=54
    Request timed out.
    Reply from 89.207.56.140: bytes=32 time=282ms TTL=54
    Reply from 89.207.56.140: bytes=32 time=327ms TTL=54
    Reply from 89.207.56.140: bytes=32 time=282ms TTL=54
    Reply from 89.207.56.140: bytes=32 time=262ms TTL=54
    Reply from 89.207.56.140: bytes=32 time=264ms TTL=54
    Reply from 89.207.56.140: bytes=32 time=302ms TTL=54
    Reply from 89.207.56.140: bytes=32 time=264ms TTL=54
    Reply from 89.207.56.140: bytes=32 time=212ms TTL=54
    Reply from 89.207.56.140: bytes=32 time=258ms TTL=54
    Request timed out.
    Reply from 89.207.56.140: bytes=32 time=188ms TTL=54
    Reply from 89.207.56.140: bytes=32 time=205ms TTL=54
    Reply from 89.207.56.140: bytes=32 time=224ms TTL=54
    Reply from 89.207.56.140: bytes=32 time=226ms TTL=54
    Reply from 89.207.56.140: bytes=32 time=240ms TTL=54
    Reply from 89.207.56.140: bytes=32 time=261ms TTL=54
    Reply from 89.207.56.140: bytes=32 time=276ms TTL=54
    Reply from 89.207.56.140: bytes=32 time=208ms TTL=54

    Ping statistics for 89.207.56.140:
    Packets: Sent = 25, Received = 23, Lost = 2 (8% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 188ms, Maximum = 327ms, Average = 247ms

    Any thoughts?


  • Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    AH92 wrote: »
    I noticed there's a 30 day notice for UTV ! Does this mean I won't be able to switch my broadband provider until then?

    UPC and UTV are completely different broadband systems, and one has no baring on the other. Cancelling UTV (or not) will have no impact on ordering UPC. What you should do is wait till UPC is up and running, once you're happy with that, then cancel UTV. You'll have to pay UTV for the month, but it's a small price to pay for having no down time or anything like that.

    You can transfer your number to UPC once it's installed.


  • Registered Users Posts: 509 ✭✭✭AH92


    Thanks guys!


  • Advertisement
Advertisement