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House move / Bill reduction

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  • 11-11-2011 3:02pm
    #1
    beefjerky
    Registered Users Posts: 308 ✭✭


    Hi eircom folks,

    I moved recently and although the phone line was active at the new address we were left with no internet for 7 days.

    The line was put in our name on the 3rd of November and we have only had internet since yesterday, the 10th, after 2 visits from an engineer.

    Will this be reflected in the next bill in form of reduction, or will we be charged for a service we weren't getting for those 7 days?

    Thanks


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  • Options
    #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    beefjerky wrote: »
    Hi eircom folks,

    I moved recently and although the phone line was active at the new address we were left with no internet for 7 days.

    The line was put in our name on the 3rd of November and we have only had internet since yesterday, the 10th, after 2 visits from an engineer.

    Will this be reflected in the next bill in form of reduction, or will we be charged for a service we weren't getting for those 7 days?

    Thanks

    Hi beefjerky,

    Can you private message me with your telephone number or account number for the new address and I will look into it for you.

    Thanks, Mark


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