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activate SIM

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  • 14-11-2011 2:06pm
    #1
    07734
    Registered Users Posts: 223 ✭✭


    hi guys

    apologies if i simply didn't read the manual properly!

    i received my iphone and sim this morning - what do i do to activate it?

    can you help, or do i call customer care?

    07734


Comments

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    #2
    eMobile: Steve
    Company Representative Posts: 321 Verified rep ✭eMobile: Steve


    07734 wrote: »
    hi guys

    apologies if i simply didn't read the manual properly!

    i received my iphone and sim this morning - what do i do to activate it?

    can you help, or do i call customer care?

    07734

    Hi There,

    You just need to put it in the phone and let it connect to the network. Are you looking to port a number over?

    Steven


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    #3
    07734
    Registered Users Posts: 223 ✭✭07734


    Yes, from o2


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    #4
    eMobile: Steve
    Company Representative Posts: 321 Verified rep ✭eMobile: Steve


    07734 wrote: »
    Yes, from o2

    You should have a temp number with that. If you give our CC team a call with the temp number and the number you want to port they can move it over. Also if it was on an o2 bill pay account make sure you have your o2 a/c number handy.

    -Steve


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    #5
    07734
    Registered Users Posts: 223 ✭✭07734


    hi steve

    pm sent to you just now

    07734


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    #6
    eMobile: Steve
    Company Representative Posts: 321 Verified rep ✭eMobile: Steve


    07734 wrote: »
    hi steve

    pm sent to you just now

    07734

    Thanks just got back to you.

    -Steve


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    #7
    07734
    Registered Users Posts: 223 ✭✭07734


    Thanks for that Steve, pm'd you the info you wanted last night.


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    #8
    eMobile: Steve
    Company Representative Posts: 321 Verified rep ✭eMobile: Steve


    07734 wrote: »
    Thanks for that Steve, pm'd you the info you wanted last night.

    Thanks Just seen it there, will revert to you shortly.

    -Steve


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    #9
    07734
    Registered Users Posts: 223 ✭✭07734


    Thanks,

    Have answered your Q's by pm


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    #10
    eMobile: Steve
    Company Representative Posts: 321 Verified rep ✭eMobile: Steve


    Thanks,

    I'll check that now. Sorry I missed this yesterday.

    -Steve


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    #11
    07734
    Registered Users Posts: 223 ✭✭07734


    Thanks, it seems to be progressing have sent you another quick pm


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    #12
    07734
    Registered Users Posts: 223 ✭✭07734


    hi steve,

    is there a problem with this port? it seems to be taking a very very very long time......


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