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Waiting 3 Weeks for Installation

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  • 22-11-2011 3:14pm
    #1
    TotallyEpic
    Registered Users Posts: 554 ✭✭✭


    I ordered 24Mb Broadband on November 1st, and I'm still waiting for a technician to call to check the line. I was told a technician called a week after I ordered while I was at work, but I received no phone call or indication that they would be calling to the apartment.

    I also indicated that I want to be present for any installation, as I am the customer, not my housemates, and the line itself is in my bedroom, but I was snidely told that I should inform my housemates incase the technician calls again. I've told my housemates not to let in any technician if I'm not present.

    If you could let me know when I'll be expecting installation, I would greatly appreciate it.


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    #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    TotallyEpic wrote: »
    I ordered 24Mb Broadband on November 1st, and I'm still waiting for a technician to call to check the line. I was told a technician called a week after I ordered while I was at work, but I received no phone call or indication that they would be calling to the apartment.

    I also indicated that I want to be present for any installation, as I am the customer, not my housemates, and the line itself is in my bedroom, but I was snidely told that I should inform my housemates incase the technician calls again. I've told my housemates not to let in any technician if I'm not present.

    If you could let me know when I'll be expecting installation, I would greatly appreciate it.

    Hi TotallyEpic,

    Can you PM me with a mobile contact number for you and the best time to give you a call,

    Thanks, Mark


  • Options
    #3
    TotallyEpic
    Registered Users Posts: 554 ✭✭✭TotallyEpic


    PMed


  • Options
    #4
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    TotallyEpic wrote: »
    PMed


    Hi TotallyEpic,

    As per my call to you. I will try get an appointment and confirm it with you.

    Thanks, Mark


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    #5
    TotallyEpic
    Registered Users Posts: 554 ✭✭✭TotallyEpic


    eircom: Mark wrote: »
    Hi TotallyEpic,

    As per my call to you. I will try get an appointment and confirm it with you.

    Thanks, Mark

    I've yet to hear back about this, I was told the start of the week, and considering tuesday has now gone, I'd like to hear back from you.


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