Tesco saving scheme

spookwoman

Tonight bought €29 worth of goods handed in the €50 Saving scheme book and was told I would loose out. It would not get any form of change on the book. Previous years have always given change as cash. On the book it says the book can be fully or partically redeemed. Should I be entitled to get some form of credit.

jor el

You are entitled to whatever the T&Cs state, and probably not a whole lot more. Partial redemption doesn't mean you get change, it just means you can use it to pay for something that's worth less than the booklet.

ynul31f47k6b59

Did you get your voucher in one €50 voucher?! That's really strange, I always get mine in mixed amounts in the book - I had €40 last week and it was in 8 €5 vouchers. "partially redeemable" to me would suggest that you could pay €50 off something that cost more, not that you could use some of it and get change. If I was in that position, I'd ask to see the manager and get them to take a look, something doesn't seem right there, maybe you caught a cashier on an off day.

spookwoman

Sorry, €49 book made up of €1 stamps. There doesn't seem to be any proper T&C and the cashier asked the cashier next to her.
Had an issue before as well where veg had gone off before the display untill and use by dates (14th and 16th) spent 10 mins explaining what the use by date was and the fact the veg was rotten.

ynul31f47k6b59

spookwoman wrote: »

Sorry, €49 book made up of €1 stamps. There doesn't seem to be any proper T&C and the cashier asked the cashier next to her.
Had an issue before as well where veg had gone off before the display untill and use by dates (14th and 16th) spent 10 mins explaining what the use by date was and the fact the veg was rotten.

Ah, sorry, I get you now - that seems really weird, I'd go in and talk to the manager to be honest - I've had bad luck with meat in there before, took a chicken home, opened it that evening and it was off, despite being within use-by date, brought it back & got a refund no problem - ask to see the manager, that's a pure balls if they're not letting you take a certain amount out of your book at a time.

spookwoman

Especially when they are not gift vouchers. This scheme is supposed to help people save for xmas.

wmpdd3

Thats always been the way, its about 6 year since I stated buying saving stamps for the books. You could never get change, you tender the book all in one go and get the free €1.

I dont know what store gave you change but I dont think they were supposed to. Did they just give you cask back for the difference?

spookwoman

Its was waterford and they gave cash back. If they are not going to give cash at least give stamps. They are making money as it is on the interest

ynul31f47k6b59

If you don't get anywhere with it, join the Clubcard Christmas Saver - you don't get your money off vouchers all year but you get them all in bulk in November, very handy.

dudara

I can't find anything on their website regarding the T&Cs of the Saving Stamps scheme. Is there anything written on the booklet?

wmpdd3

Yes, its written on the back of the little booklet.

dudara

wmpdd3 wrote: »

Yes, its written on the back of the little booklet.

Can you (or anyone else) post it up here?

Knowing the T&Cs may help other posters.

spookwoman

Spoke with Tesco head off and you are entitled to get credit back. The card should have been taken and €20 given back.
Got through to the branch manager and they also agreed that I should have got credit back. Took details from receipt and will get back on Thursday when they have spoken with till operator.

wmpdd3

Oh thats great, what kind of card, the new swipe gift cards? That would be better again.

I'll get a copy of the card tomorrow night.

AFAIK it says, completed stamp card can be used as part payment.

spookwoman

Its a card that takes stamps you buy at tesco. its worth €49 and in december you get an extra €1 stamp

wmpdd3

I'm sorry, I think I confused things. Yes its this card I used to do, you get the card and pay for stamps from the machine during the year and in December you can use a full one to pay €50 off your shopping.

If you only use €29 of the card, what kind of card did they give you for change, gift card?

wmpdd3

It says:

4. This card may be redeemed in any Tesco store for goods only. Excluding medicines.



Also it says:

You can redeem this card at all times, at any Tesco store, and the amount you have saved will be deducted from your shopping.


Best thing to do then is to redeem a €50 completed card for something cheap like €4.99 and get the gift card as change!!