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E-mail to non-existant address not getting bounced on Blacknight

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  • 06-12-2011 12:43pm
    #1
    HeavyRunner
    Closed Accounts Posts: 328 ✭✭


    I am having an issue with my e-mail on Blacknight. I have several domains and if someone sends an e-mail to an non-existant address on any of the domains they do not get a message bounced back. I noticed it when someone said they had sent me an e-mail which I didn't receive and which didn't get bounced. When I checked it out I discovered thay had mis-typed my e-mail address. They presumed I had got it because it didn't fail.

    Just wondering is anyone having similar problems.


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    #2
    mneylon
    Registered Users Posts: 7,739 ✭✭✭mneylon


    Please contact our support team about this if you haven't done so already.
    They'll be able to check logs etc., and hopefully get to the bottom of the issue.

    Sorry for any inconvenience this may have caused

    Blog | Tweets



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    #3
    HeavyRunner
    Closed Accounts Posts: 328 ✭✭HeavyRunner


    Thanks. I have a ticket open (HPP-920534) on your system. I was posting here to see if anyone else had the same issue.


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