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cant send mail from eircom.net in outlook

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  • 07-12-2011 6:56pm
    #1
    dar31
    Registered Users Posts: 1,701 ✭✭✭


    hi
    using eircom.net email address in outlook express.
    i can receive mail but cant send mail
    error message

    The connection to the server has failed. Account: 'mail1.eircom.net', Server: 'smtp.wicklowbroadband.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

    Ive disabled anti virus for mail

    incoming mail server pop3
    incoming mail mail1.eircom.net
    outgoing mail smtp.wicklowbroadband.com

    this is happening on 2 different computers using 2 different eircom addresses, but using the some broadband connection

    broadband provider has checked their side numerous times today and all is good there

    ant help greatly appreciated
    thanks
    dar31


Comments

  • Options
    #2
    java
    Registered Users Posts: 319 ✭✭java


    You are sending via another broadband provider, so this won't be an eircom problem. Is smtp.wicklowbroadband.com correct setting for outgoing? Can you telnet to smtp.wicklowbroadband.com on port 25?


  • Options
    #3
    eircom: Ant
    Closed Accounts Posts: 1,138 ✭✭✭eircom: Ant


    dar31 wrote: »
    hi
    using eircom.net email address in outlook express.
    i can receive mail but cant send mail
    error message

    The connection to the server has failed. Account: 'mail1.eircom.net', Server: 'smtp.wicklowbroadband.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

    Ive disabled anti virus for mail

    incoming mail server pop3
    incoming mail mail1.eircom.net
    outgoing mail smtp.wicklowbroadband.com

    this is happening on 2 different computers using 2 different eircom addresses, but using the some broadband connection

    broadband provider has checked their side numerous times today and all is good there

    ant help greatly appreciated
    thanks
    dar31


    Thanks dar31,

    Please see Java's post above.

    eircom E-mail settings:
    Mail server type: POP3
    eircom Incoming mail server: webmail.eircom.net
    eircom Outgoing mail server*: mail1.eircom.net

    OR Webmail access: http://webmail.eircom.net

    *Note: If you are NOT using an eircom net connection, you MUST use your internet provider's own SMTP server OR eircom webmail.

    Best wishes,
    Ant


  • Options
    #4
    jeckle
    Closed Accounts Posts: 652 ✭✭✭jeckle


    Have you tried unticking the Log in using Secure Password Authentication & my server requires authentication boxes in Outlook?


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