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facebook ad sales

chprt · 2011-12-09 11:31:25

Has anyone every dealt with them I ran an ad for 5 days with them but they have been chargin me every day since the ad was supposed to finish. Does any one have a contact email for them. I spent the last 40 mins trying to find it on facebook thanks PAddy

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09-12-2011 12:31pm

#1

chprt

Registered Users Posts: 573 ✭✭✭

Join Date: January 2010

Posts: 461

Has anyone every dealt with them

I ran an ad for 5 days with them but they have been chargin me every day since the ad was supposed to finish.

Does any one have a contact email for them. I spent the last 40 mins trying to find it on facebook

thanks

PAddy

www.onlinemathsgrinds.ie

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#2 09-12-2011 4:21pm
meganj

Registered Users Posts: 424 ✭✭

Join Date: March 2008

Posts: 391

There doesn't seem to be an actual e-mail or phone number but they do say if you are querying charges to first look at your advertising manager.

If you're still having problems fill out this form:

https://www.facebook.com/help/contact_us.php?id=144829575575175

and one of their team will contact you.

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#3 09-12-2011 7:17pm
dudara

Registered Users Posts: 33,518 ✭✭✭✭

Join Date: September 2003

Posts: 32068

Moved to Internet Marketing

dudara

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#4 10-12-2011 3:40pm
BrianD

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Join Date: November 2001

Posts: 6683

Facebook ads are self service - are you sure that you defined the campaign and the end of the campaign correctly?

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