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Different broadband speed between neighbours

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  • 12-12-2011 10:07pm
    #1
    westide
    Registered Users Posts: 2 ✭


    Hi there,

    At my house an eircom line speed test shows a max speed of 12MB

    site=Res&lineSpeed=12288

    My in-laws next door get a max speed of 24MB
    site=Res&lineSpeed=24576
    They are quite happy with 3MB package which they have. I would like to switch to the eircom 24 MB package and get 24MB (or as close as possible) rather that 12 MB.

    Is it possible that eircom could switch the lines between the houses so that I get the higher speed. What other reasons could explain why I get 12MB and they get 24MB?. They are slightly closer to the exchange that I am (perhaps a couple of hundred meters)


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  • Options
    #2
    Vanbis
    Closed Accounts Posts: 3,724 ✭✭✭Vanbis


    westide wrote: »
    Hi there,

    At my house an eircom line speed test shows a max speed of 12MB

    site=Res&lineSpeed=12288

    My in-laws next door get a max speed of 24MB
    site=Res&lineSpeed=24576
    They are quite happy with 3MB package which they have. I would like to switch to the eircom 24 MB package and get 24MB (or as close as possible) rather that 12 MB.

    Is it possible that eircom could switch the lines between the houses so that I get the higher speed. What other reasons could explain why I get 12MB and they get 24MB?. They are slightly closer to the exchange that I am (perhaps a couple of hundred meters)

    No doubt eircom can switch lines but wheather they will is another thing. You won't be guaranteed the same speeds either.

    What are the stats from router, can you post them up?


  • Options
    #3
    anoble66
    Registered Users Posts: 1,096 ✭✭✭anoble66


    Eircoms line grading data is a mess, often out of date or just plain incorrect. Unfortunately once they have graded your line, that is the max profile that any ISP can apply to your line, whether the data is correct or not.....extremely frustrating.


  • Options
    #4
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Moved to eircom forum.


  • Options
    #5
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    westide wrote: »
    Hi there,

    At my house an eircom line speed test shows a max speed of 12MB

    site=Res&lineSpeed=12288

    My in-laws next door get a max speed of 24MB
    site=Res&lineSpeed=24576
    They are quite happy with 3MB package which they have. I would like to switch to the eircom 24 MB package and get 24MB (or as close as possible) rather that 12 MB.

    Is it possible that eircom could switch the lines between the houses so that I get the higher speed. What other reasons could explain why I get 12MB and they get 24MB?. They are slightly closer to the exchange that I am (perhaps a couple of hundred meters)

    Hi westide

    Can I confirm you are - declancu who contacted us on the eircom online forum as well?

    Thanks, Mark


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