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Esbonline Problems

demac · 2011-12-13 21:34:45

Hi guys, Just checking up on some direct debits and a little puzzled with the "goings on". I'm logging in but it's showing what looks like 2 different account numbers, both seem to be for my home address. Can one of yourselves explain this for me ?

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13-12-2011 10:34pm

#1

demac

Registered Users Posts: 467 ✭✭

Join Date: January 2003

Posts: 402

Hi guys,

Just checking up on some direct debits and a little puzzled with the "goings on".

I'm logging in but it's showing what looks like 2 different account numbers, both seem to be for my home address.

Can one of yourselves explain this for me ?

0

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#2 14-12-2011 11:41am
Electric Ireland: Orla

Company Representative Posts: 23 Verified rep ✭

Join Date: August 2011

Posts: 23
Hi demac,

I can investigate this for you. Can you please send a group PM to myself and Electric Ireland: Una, with the following account details:
Account number

Name and address on the account

Phone number and DOB

And please confirm you are the account holder

Thanks
Orla

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#3 14-12-2011 9:22pm
demac

Registered Users Posts: 467 ✭✭

Join Date: January 2003

Posts: 402

Thanks Orla, sending pm details now.

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#4 15-12-2011 10:39am
EI: Una

Closed Accounts Posts: 1,585 ✭✭✭

Join Date: March 2011

Posts: 1554

Hi Demac,

Could you PM me those details please?

Orla will not be back on Boards.ie for a few days.

All the best,
Una

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