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BT (graphite) Phones not working with UPC

Dr.Millah · 2011-12-16 19:13:00

Hi all, just changed over my home phone to UPC, however the BT Graphite cordless phones are not working, is there any solution to this? Another phone i have is working so there is no problem with the Line. Thanks Niall

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16-12-2011 8:13pm

#1

Dr.Millah

Registered Users Posts: 582 ✭✭✭

Join Date: November 2007

Posts: 523

Hi all, just changed over my home phone to UPC, however the BT Graphite cordless phones are not working, is there any solution to this? Another phone i have is working so there is no problem with the Line.

Thanks
Niall

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#2 02-01-2012 12:45am
Solair

Closed Accounts Posts: 7,230 ✭✭✭

Join Date: May 2005

Posts: 6942

No dial tone? or is it not ringing?

If it's not ringing, you might need to buy a BT to Eircom adaptor that contains a capacitor, these look like this:

If there's no dial tone, did you connect it with the same cord as you had it connected to the eircom line?

Sometimes, BT phones have weird non-standard wiring in the line cord, so you can't just swap it for any line cord, you have to use the original BT cord and an adaptor, even though a standard RJ11 plug will fit into the phone. It's daft, but that's BT for ya!

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