If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

gamestop problem

dclewis · 2011-12-29 11:51:47

I am putting this up for a friend, but i will be speaking as if it is me. I ordered a game from the gamestop.ie website on the 13th of December. The game still hasn't been delivered to me. The money was taken out of my account on the 15th of December. I have emailed game stop and they are telling me that I need an order…

Options

29-12-2011 12:51pm

#1

dclewis

Registered Users Posts: 128 ✭✭

Join Date: November 2010

Posts: 90

I am putting this up for a friend, but i will be speaking as if it is me.

I ordered a game from the gamestop.ie website on the 13th of December. The game still hasn't been delivered to me. The money was taken out of my account on the 15th of December. I have emailed game stop and they are telling me that I need an order number but I don't have one. I gave them my gamestop id but it's no good to them, is there anything i can do now.

Thanks in advance.

David

0

Comments

Options
#2 29-12-2011 12:54pm
Ken.

Closed Accounts Posts: 12,898 ✭✭✭✭

Join Date: August 2010

Posts: 11562

If your friend paid by credit card he can ring his provider and get them to do a charge back. If he paid by laser he could get a mini statement that shows the charge from gamestop.ie and use that as proof.

0
Options
#3 29-12-2011 12:57pm
dclewis

Registered Users Posts: 128 ✭✭

Join Date: November 2010

Posts: 90

He paid by laser card. So i'll email gamestop that and see what they say

0
Options
#4 29-12-2011 1:00pm
Ken.

Closed Accounts Posts: 12,898 ✭✭✭✭

Join Date: August 2010

Posts: 11562

Make sure too blank out everything else on it with a black marker. Leave only the name of the account holder and the transaction that relates to them.

0
Options
#5 29-12-2011 1:50pm
vicwatson

Registered Users Posts: 28,404 ✭✭✭✭

Join Date: February 2011

Posts: 26955

See here for the multitude of problems with gamestop - steer clear If I were you

http://www.boards.ie/vbulletin/showthread.php?t=2056484721

0
Options
#6 29-12-2011 1:56pm
Kat1170

Registered Users Posts: 3,626 ✭✭✭

Join Date: September 2007

Posts: 3367

Loads more on Gamestop's woeful customer relations here .......

http://www.boards.ie/vbulletin/showthread.php?threadid=2056484721

0
Advertisement
Options
#7 29-12-2011 8:42pm
Pablo Sanchez

Closed Accounts Posts: 1,207 ✭✭✭

Join Date: May 2008

Posts: 1136

Did he not receive a email confirmation of his order? The order number would listed on that.

0