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[Suggestion] Auto-reply to PMs (out of office notification type thing)

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  • 31-12-2011 7:30pm
    #1
    Registered Users Posts: 8,085 ✭✭✭


    Hey guys, I still get PMs from people asking for advice or for access to private forums I used to be able to give access to.

    Since I only log in every once in a while, I'd like to have sort of an out of office type auto-reply set up so that they know that they shouldn't count on me. I feel quite bad about some of these pms I'm seeing months on....
    Post edited by Shield on


Comments

  • Subscribers Posts: 32,855 ✭✭✭✭5starpool


    I made this suggestion over 3 years ago here http://www.boards.ie/vbulletin/showthread.php?p=57184513 but I guess it's far from a priority.


  • Moderators, Arts Moderators Posts: 35,468 Mod ✭✭✭✭pickarooney


    Do you still need PMs? If not turn then off and let people contact you by mail if they need you?


  • Registered Users Posts: 15,065 ✭✭✭✭Malice


    I'd recommend finding out where these people sending the PMs are getting the idea that you're the person to contact. Are there forum charters, stickies or sigs that need to be updated and, if so, could the current forum mods take care of that?


  • Registered Users Posts: 81,310 CMod ✭✭✭✭coffee_cake


    Malice wrote: »
    I'd recommend finding out where these people sending the PMs are getting the idea that you're the person to contact. Are there forum charters, stickies or sigs that need to be updated and, if so, could the current forum mods take care of that?

    I've had numerous PMs from people thinking I'm a tLL mod. I never have been and I don't know why they think I am...


  • Registered Users Posts: 15,065 ✭✭✭✭Malice


    bluewolf wrote: »
    I've had numerous PMs from people thinking I'm a tLL mod. I never have been and I don't know why they think I am...
    It's because you're awesome ;).
    I'd say a good few people just see that someone is a mod on the left of their posts and assume that they are a mod across the whole site rather than just the listed forum(s).


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  • Closed Accounts Posts: 8,840 ✭✭✭Dav


    There's very little we can do from a technical POV with the PM system without a substantial change to the VBulletin code base and since we're planning on breaking away from that entirely this year, it would be completely wasted effort.

    However, I'm adding this in as a possible new feature for the site re-design.

    At the same time Xiney - as Malice suggested, people are PMing you from somewhere, so it'd be best to track that down and correct it as well as maybe considering switching your PMs off entirely if you're only logging in once in a while.


  • Moderators, Education Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 24,056 Mod ✭✭✭✭Sully


    Breaking away from vB this year? Would that not be a massive undertaking?


  • Moderators, Society & Culture Moderators Posts: 16,696 Mod ✭✭✭✭Silverfish


    Hi Xiney,

    I know what this is so I'll fix it up when I'm at a computer, and hopefully that'll stop it for you!

    S


    P.S WE MISS YOU XINEY


  • Closed Accounts Posts: 8,840 ✭✭✭Dav


    Sully wrote: »
    Breaking away from vB this year? Would that not be a massive undertaking?
    It is, which is why so much of Conor's 2011 was spent writing an API to the database to allow for the tentative first steps of that break. It's probably going to be 30-36 month project by the time it's all said and done (and we're over 6 months into that already). As it stands, new search and touch.boards as well as the "currently in development" iOS app are all bypassing vBulletin completely and are working off the API.


  • Moderators, Education Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 24,056 Mod ✭✭✭✭Sully


    Dav wrote: »
    It is, which is why so much of Conor's 2011 was spent writing an API to the database to allow for the tentative first steps of that break. It's probably going to be 30-36 month project by the time it's all said and done (and we're over 6 months into that already). As it stands, new search and touch.boards as well as the "currently in development" iOS app are all bypassing vBulletin completely and are working off the API.

    Is it going to be a custom board, or based on some other developed board? I just cant see how a few of the dev guys are going to be able to produce something as good, if not better, than vB so perhaps I am misunderstanding on what the aim of the project is? :)


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  • Closed Accounts Posts: 8,840 ✭✭✭Dav


    Before I continue - I'll add a caveat that I'm not involved in the specific technical planning for this project, but am obviously involved in areas concerning front end functionallity and so on (which we're still in preliminary discussions on), so anything I say could currently be out of date or simply incorrect :) I'm sure if one of the tech team are passing they'll correct any errors in what I'm saying, but I don't want to get too bogged down in specifics on this just yet - it will be a big topic of discussion and the important bits will be explained properly to everyone.

    It'll all be developed in house as far as I know. VBulletin is, and this is putting it nicely, so woefully and fundamentally inadequate for a site as big as ours that if the lads hadn't been already stripping out chunks of broken and dead code and functionallity, the site would probably have died some time around August. Search alone has had the site circling the drain for some time - it accounts for 12GB of the 16GB of RAM on each of the three database servers which is why old search will probably be permanently gone within the next 2 months.

    It's not that VBulletin isn't good software or anything like that, it just doesn't scale to our levels of traffic and data and so we need to make the break.


  • Closed Accounts Posts: 3,609 ✭✭✭Boards.ie: Danny


    Sully wrote: »
    I just cant see how a few of the dev guys are going to be able to produce something as good, if not better, than vB so perhaps I am misunderstanding on what the aim of the project is? :)

    Because we know our userbase, our server setup and the direction we want to take. Do you know the history of vBulletin? v1 was wrote by James Limm and John Percival, then came v2 which blew the mind of many an internet forum nerd (like me). v2 was programmed by 4 developers - Mike, Freddie, Scott and John. Guess how many Boards has? :) Modifying and hacking v2 is where I got started in PHP programming, and when I was younger I even sent an application to Jelsoft looking for a job. They advised me to go to college first and then come back to them. Even with all my vBulletin love going around, I still recognise that is it a one-size-fits-all solution and that it does have some significant drawbacks.

    So why are we moving? Well that is a huge post that deserves some serious time as Dav said, but a small example on why is:

    We don't need a special vBulletin "cron" call checking to see if background jobs need to be run - we have a system cron we can control for that.
    We don't need X thousand lines of code for a calendar that nobody uses.
    We don't need X thousand lines of code to determine if we're in a timezone that uses DST and if it's DST now.
    We don't need X thousand lines of code for a language/phrasing system - English is fine.
    We don't need the nightmare that is PHP/HTML hybrid code stored in a database without syntax highlighting/versioning called "templates"
    We don't need a search that teeters the site on the brink of 503-hell


    We do need increased flexibility to add features to the site that the users want.
    We do need a better searching system, or at the very least a more efficient one that won't threaten to take the site out.
    We do need a codebase that allows us to create more than the "Full browser on a PC" user experience (e.g. mobile-browser optimised site, iOS App, Android App)
    We do need a codebase that will run fast and be efficient about it
    We do need a codebase that will allow subtle background changes to happen to make the database more efficient



    This is why Conor and Ross put a lot of work into new search, touch and the underlying API. Even though they've both moved on now they knew vBulletin was no longer suitable for Boards and the development decision was made to phase it out in favour of the API, our own codebase that we (as in Boards.ie Ltd) know because we spec'd it and wrote it with our userbase, needs and future plans in mind, knowing what we know about the last 10 years or so with vBulletin :)

    In short: API = Freedom :D


  • Closed Accounts Posts: 1,620 ✭✭✭_AVALANCHE_


    API = Application Programming Interface


  • Registered Users Posts: 35,524 ✭✭✭✭Gordon


    Great post Danny.
    API = Application Programming Interface
    Nope, API = A Potential* Independence :)

    *(or A Powerful Independence..)


  • Moderators, Society & Culture Moderators Posts: 16,696 Mod ✭✭✭✭Silverfish


    Xiney wrote: »
    Hey guys, I still get PMs from people asking for advice or for access to private forums I used to be able to give access to.

    Since I only log in every once in a while, I'd like to have sort of an out of office type auto-reply set up so that they know that they shouldn't count on me. I feel quite bad about some of these pms I'm seeing months on....

    Okay, that should be fixed for you now.
    bluewolf wrote: »
    I've had numerous PMs from people thinking I'm a tLL mod. I never have been and I don't know why they think I am...

    Sorry, but tough luck for you.


  • Closed Accounts Posts: 1,620 ✭✭✭_AVALANCHE_


    Dav wrote: »
    As it stands, new search and touch.boards as well as the "currently in development" iOS app are all bypassing vBulletin completely and are working off the API.
    Is that why is doesn't work all that well?

    Dav wrote: »
    Search alone has had the site circling the drain for some time - it accounts for 12GB of the 16GB of RAM on each of the three database servers which is why old search will probably be permanently gone within the next 2 months.
    I was looking for a post the other night, couldn't remember who it was by, I could just remember abit of it, I went throught pagessssss (5ish at least:p) of Board search results, no sign of it.

    Google got in 0.2 seconds.

    Why not turn it off untill the API is ready?


  • Closed Accounts Posts: 16,801 ✭✭✭✭Gary ITR


    bluewolf wrote: »
    I've had numerous PMs from people thinking I'm a tLL mod. I never have been and I don't know why they think I am...

    I always thought you were a tLL Mod :o


  • Moderators, Category Moderators, Entertainment Moderators, Sports Moderators Posts: 22,584 CMod ✭✭✭✭Steve


    Google got in 0.2 seconds.
    That's because Google can simultaneously throw a couple of thousand cheap cpu's at a search when it has to - there's no beating that. :)

    For that reason, I've given up using anything else other than Google sitesearch on the (comparatively minuscule) sites I manage.


  • Subscribers Posts: 32,855 ✭✭✭✭5starpool


    Gary ITR wrote: »
    I always thought you were a tLL Mod :o

    Obviously people know they are looking for someone with a colour and an animal. bluewolf or silverfish are close enough ;)


  • Closed Accounts Posts: 3,609 ✭✭✭Boards.ie: Danny


    Is that why is doesn't work all that well?

    I was looking for a post the other night, couldn't remember who it was by, I could just remember abit of it, I went throught pagessssss (5ish at least:p) of Board search results, no sign of it.

    Google got in 0.2 seconds.

    Why not turn it off untill the API is ready?

    The API is already in production, otherwise new search and the Touch site wouldn't be online and the iOS app wouldn't be anything except a fancy interface. It is obviously nowhere near feature complete, and who knows if it ever will be - Boards is constantly evolving :)

    Search does have some minor issues mostly related to uptime but let me state this here and now: It won't ever be able to compete with Google. Why? Because we simply can't. We're not a search giant, we don't have hundreds of developers working on search algorithms, natural language processing or server infrastructure to give you better, faster, more accurate search results. What we DO have though is the ability to search all posts on Boards.ie paying attention to your permissions. Google has as much access to boards as a guest who isn't logged in, you'll never find a private forum post on there. You can't order Google results for Boards by "thanks", or by author, by thread started, by last reply or by forum. However Boards search will do all of that.

    If you want a general keyword based search over public forums only then fire away and use Google if you wish but don't underestimate the power of Boards search - it was done before I arrived here but considering what was involved and the hardware under it some serious reviews took place and the team had the stats/metrics of our old search to justify the need for a new one instead of relying on Google


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