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setting up hkc dialler-not gsm

  • 01-01-2012 8:57pm
    #1
    flantastic
    Registered Users Posts: 46 ✭


    hi, i've tried to set up my hkc dtv dialler but can't get it to work. i have a upc modem for my internet plus phone so im not sure if this is the problem, when i tried test call it says invalid phn/acc. any ideas what im doing wrong


Comments

  • #2
    altor
    Registered Users, Registered Users 2 Posts: 11,756 ✭✭✭✭altor


    flantastic wrote: »
    hi, i've tried to set up my hkc dtv dialler but can't get it to work. i have a upc modem for my internet plus phone so im not sure if this is the problem, when i tried test call it says invalid phn/acc. any ideas what im doing wrong

    If you go into the Comms menu, yes, scroll to monitoring and voice, yes, scroll to phone options menu, yes, scroll to phone protocols, yes.

    In here you need to change phone 1 and 2 to Voice.

    www.altor.ie



  • #3
    flantastic
    Registered Users Posts: 46 ✭flantastic


    can this dialler also send texts


  • #4
    altor
    Registered Users, Registered Users 2 Posts: 11,756 ✭✭✭✭altor


    flantastic wrote: »
    can this dialler also send texts

    Not using UPC. Eircom or Vodafone, yes.

    www.altor.ie



  • #5
    flantastic
    Registered Users Posts: 46 ✭flantastic


    tahnks got it all sorted , appreciate it


  • #6
    altor
    Registered Users, Registered Users 2 Posts: 11,756 ✭✭✭✭altor


    flantastic wrote: »
    tahnks got it all sorted , appreciate it

    Your welcome, any other problems let us know.

    www.altor.ie



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  • #7
    flantastic
    Registered Users Posts: 46 ✭flantastic


    hi altor, i got my dialler working which is great however it rings me everytime i arm or unset system with the same message. i done a test on it by pressing the panic earlier this week and ever since the dialler rings me about twice a day referring to the panic test. im not sure if i have wrong settings or what the story is with it.if you've any ideas let me know thanks


  • #8
    altor
    Registered Users, Registered Users 2 Posts: 11,756 ✭✭✭✭altor


    flantastic wrote: »
    hi altor, i got my dialler working which is great however it rings me everytime i arm or unset system with the same message. i done a test on it by pressing the panic earlier this week and ever since the dialler rings me about twice a day referring to the panic test. im not sure if i have wrong settings or what the story is with it.if you've any ideas let me know thanks

    You must of set it up to report the arm/disarm of the system.
    You need to change what it is reporting to stop it.

    When it rings your phone and you hear the message does it not tell you to press 0 to acknowledge the call. This is what makes the dialer hang up and not ring again. Have you set up the voice recording ?

    www.altor.ie



  • #9
    flantastic
    Registered Users Posts: 46 ✭flantastic


    when it rings it says press 0 to confirm that i've received the message which i then press. it's set up for voice also. Even when i go to engineer to change some setting it tends to ring me a while later with the original panic test that i carried out. im gonna try and see what settings i have it at to see if theres any obvious things that i've set wrong


  • #10
    altor
    Registered Users, Registered Users 2 Posts: 11,756 ✭✭✭✭altor


    flantastic wrote: »
    when it rings it says press 0 to confirm that i've received the message which i then press. it's set up for voice also. Even when i go to engineer to change some setting it tends to ring me a while later with the original panic test that i carried out. im gonna try and see what settings i have it at to see if theres any obvious things that i've set wrong

    You should default the DTV and start again. To do this go into the modem service menu and scroll to default. Set up your protocol and numbers again.

    www.altor.ie



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