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Should I stay with O2 or go to e-mobile?

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  • 06-01-2012 3:29pm
    #1
    hiDEhi
    Registered Users Posts: 71 ✭✭


    I'm currently with O2 and my contract is out. I've had a call from eircom today as I've a business landline with them. They've offered me a package along with my landline and I'm wondering should I go for it. I've heard different stories regarding e-mobile, as in customer sevice, coverage etc. Any advice is helpful. Thanks


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    #2
    cookie1977
    Registered Users Posts: 6,794 ✭✭✭cookie1977


    Can you try it out for a while (sim only contract or what ever is similar for business customers) before making a longterm commitment?


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    #3
    hiDEhi
    Registered Users Posts: 71 ✭✭hiDEhi


    I could try that. I need to know how the coverage is mainly as I travel a lot with work.


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    #4
    cookie1977
    Registered Users Posts: 6,794 ✭✭✭cookie1977


    Well in that case just get yourself a free pre pay sim from them or meteor (same infrastructure) and test the signal where you live work and play.


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    #5
    paulm17781
    Closed Accounts Posts: 4,858 ✭✭✭paulm17781


    Don't do it! I did it recently and really regret it. It took me a week to get my number ported, calling every day with a new excuse each after a 15 minute wait. I've saved quite a bit of money on eMobile but I would gladly spend the extra on O2 for those few instances that I do have to call customer care.

    The service is fine and it does work but I could not possibly recommend a company with such poor service. See http://www.boards.ie/vbulletin/showthread.php?t=2056440089 same company, same customer service.


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    #6
    hiDEhi
    Registered Users Posts: 71 ✭✭hiDEhi


    I think I'll stay where I am so. Thanks.


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    #7
    Kristopherus
    Registered Users Posts: 11,907 ✭✭✭✭Kristopherus


    paulm17781 wrote: »
    Don't do it! I did it recently and really regret it. It took me a week to get my number ported, calling every day with a new excuse each after a 15 minute wait. I've saved quite a bit of money on eMobile but I would gladly spend the extra on O2 for those few instances that I do have to call customer care.

    The service is fine and it does work but I could not possibly recommend a company with such poor service. See http://www.boards.ie/vbulletin/showthread.php?t=2056440089 same company, same customer service.

    The porting problems of late can be laid squarely at O2's door. They are the common denominator in most porting complaints. IMO, E-mobile & Meteor's tarriff are way ahead of O2 or Voda. If signal is Ok, there should be no great problems.


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    #8
    hiDEhi
    Registered Users Posts: 71 ✭✭hiDEhi


    Kristopherus wrote: »
    The porting problems of late can be laid squarely at O2's door. They are tha common denominator in most porting complaints. IMO, E-mobile & Meteor's tarriff are way ahead of O2 or Voda. If signal is Ok, there should be no great problems.

    That's the thing I'm worried about. I need the phone daily for work and can't afford downtime. Even if it's connected straight away to e mobile, am I connected to a reliable network?

    Is there any business users here? If so can anyone recommend e mobile or not!

    Thanks, HiDEhi


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    #9
    cookie1977
    Registered Users Posts: 6,794 ✭✭✭cookie1977


    Experiences with networks can differ wildly depending on the user and their location so maybe try it out yourself for a short period. Certainly I think O2 have the worst price plans out there at present by far but while their customer service is usually good price is a huge factor for me anyway in these recessionary times.


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    #10
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    You can also go to TESCO Mobile which runs on the O2 network....ie the divil ya know. :)

    10,000 minutes and 10,000 texts a month + 15Gb data allowance for €75 a month.


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    #11
    UnknownSpecies
    Registered Users Posts: 3,183 ✭✭✭UnknownSpecies


    Sponge Bob wrote: »
    You can also go to Virgin Mobile which runs on the O2 network....ie the divil ya know. :)

    10,000 minutes and 10,000 texts a month + 15Gb data allowance for €75 a month.

    Where are you getting this stuff about Virgin?


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    #12
    cookie1977
    Registered Users Posts: 6,794 ✭✭✭cookie1977


    Virgin mobile operate in Ireland?


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    #13
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    Meant Tesco Mobile. Sorry guys.

    The 10,000 minute plan is shown here and sorry..it is €70 a month inc VAT not €75

    http://shop.tescomobile.ie/SIM-only-plans.aspx


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    #14
    cookie1977
    Registered Users Posts: 6,794 ✭✭✭cookie1977


    I was getting excited there :(


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    #15
    JTMan
    Registered Users Posts: 5,541 ✭✭✭JTMan


    hiDEhi wrote: »
    I'm currently with O2 and my contract is out. I've had a call from eircom today as I've a business landline with them. They've offered me a package along with my landline and I'm wondering should I go for it. I've heard different stories regarding e-mobile, as in customer sevice, coverage etc. Any advice is helpful. Thanks

    Can you give me information on your usage?

    Have you looked at all the packages on offer with the different networks?

    Have you considered prepay options?


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    #16
    paulm17781
    Closed Accounts Posts: 4,858 ✭✭✭paulm17781


    Kristopherus wrote: »
    The porting problems of late can be laid squarely at O2's door. They are the common denominator in most porting complaints. IMO, E-mobile & Meteor's tarriff are way ahead of O2 or Voda. If signal is Ok, there should be no great problems.

    I don't know anyone else who had these problems porting from O2 to other networks. Further, when I told eMobile I was going to cancel the contract, they mysteriously were able to port me in 45 minutes. Amazing coincidence. Counting down the months until I can go back to a O2.


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    #17
    CraigSmith_IO
    Registered Users Posts: 179 ✭✭CraigSmith_IO


    paulm17781 wrote: »
    I don't know anyone else who had these problems porting from O2 to other networks. Further, when I told eMobile I was going to cancel the contract, they mysteriously were able to port me in 45 minutes. Amazing coincidence. Counting down the months until I can go back to a O2.

    I used to work with VF and am now with Met/Emob. O2 have a habit of stopping ports going through. Especially when you take more than one mobile from an account.


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    #18
    O2_Daryll
    Closed Accounts Posts: 2,382 ✭✭✭O2_Daryll


    CraigSmith_IO wrote: »
    I used to work with VF and am now with Met/Emob. O2 have a habit of stopping ports going through. Especially when you take more than one mobile from an account.
    That would be a case of the port not being submitted correctly as a multiline port and not us "stopping the port"


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