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Heat Pump Warranties...

  • 09-01-2012 10:36am
    #1
    Juantorena
    Registered Users, Registered Users 2 Posts: 147 ✭✭


    Quick question for those with experience - what is/would be a standard warranty period for a heat pump? My ASHP is giving some trouble and the supplier/installer is requesting payment for a replacement circuit board.

    Item was installed Sept/Oct '09.


Comments

  • #2
    Borzoi
    Registered Users, Registered Users 2 Posts: 2,876 ✭✭✭Borzoi


    Juantorena wrote: »
    Item was installed Sept/Oct '09.

    It varies from manufacturere to manufacturer, and may depend on who has doone the installation - (is the installer apporved & trained by the manufacturer)

    It can be up to five years, and should not be less then 2 (I think EU consumer law becomes covers the minimum)

    Your warranty should be from the datge of commissioning - which may be later than the original install.


  • #3
    Juantorena
    Registered Users, Registered Users 2 Posts: 147 ✭✭Juantorena


    Borzoi wrote: »
    It varies from manufacturere to manufacturer, and may depend on who has doone the installation - (is the installer apporved & trained by the manufacturer)

    It can be up to five years, and should not be less then 2 (I think EU consumer law becomes covers the minimum)

    Your warranty should be from the datge of commissioning - which may be later than the original install.

    Thanks Borzoi, so I may be falling outside the 2 year min....

    Trying to dig out any relevant documentation.

    As a complication, the system was running fine until the supplier/installer replaced a circulation pump (Dec). Now the manager isn't communicating with the external fan (albeit no error codes are showing) and they are suggesting there is an over/under voltage on the board...


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