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Speed issue

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  • 10-01-2012 9:37pm
    #1
    Squaredude
    Registered Users Posts: 1,187 ✭✭✭


    I'm currently on 7mb broadband but over the past month the speeds i've been getting are awful most of the time they are below 1mbps.Need help with this issue.


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    #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    Squaredude wrote: »
    I'm currently on 7mb broadband but over the past month the speeds i've been getting are awful most of the time they are below 1mbps.Need help with this issue.

    Hi Squaredude,

    I am looking into this for you now.

    Thanks, Mark


  • Options
    #3
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    Squaredude wrote: »
    I'm currently on 7mb broadband but over the past month the speeds i've been getting are awful most of the time they are below 1mbps.Need help with this issue.

    Hi Squaredude,

    I have been unable to run a test on tour line is your phone service working ok?

    Thanks, Mark


  • Options
    #4
    Squaredude
    Registered Users Posts: 1,187 ✭✭✭Squaredude


    I don't actually have a phone connected to the line.I only use the line for broadband.


  • Options
    #5
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    Squaredude wrote: »
    I don't actually have a phone connected to the line.I only use the line for broadband.

    Hi Squaredude

    Broadband support asked if you could give them a call on 1890 260 260 as your broadband may have been affected by an issue last week.

    Thanks, Mark


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    #6
    Squaredude
    Registered Users Posts: 1,187 ✭✭✭Squaredude


    The speed has actually gotten much better since last week.I'm getting around 6mbps when I do a speed test,so it seems the problem has been rectified. thanks for the help.


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    #7
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    Squaredude wrote: »
    The speed has actually gotten much better since last week.I'm getting around 6mbps when I do a speed test,so it seems the problem has been rectified. thanks for the help.

    Hi Squaredude,

    Ok, glad ti hear it. Thanks for getting back to us and letting us know.

    Thanks, Mark


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