UPC Can't access www.smallnetbuilder.com Help

nan0dog

I am on UPC. I cannot access this site for the last week. It times out http://www.smallnetbuilder.com
It works fine on my 3g connection. Would a fellow UPC customer try it please.
I'd like to see if all UPC customers are affected or is it local issue to me.
Thanks

Vanbis

nan0dog wrote: »

I am on UPC. I cannot access this site for the last week. It times out http://www.smallnetbuilder.com
It works fine on my 3g connection. Would a fellow UPC customer try it please.
I'd like to see if all UPC customers are affected or is it local issue to me.
Thanks

I'm on UPC and it works fine for me. It might be a DNS issue if you have manually assigned them.

If so change them back to automatic.

Random

im on upc and its not working for me. in firefox it just stays at "connecting..." in my browser.

Patrick2010

Same here, can't connect.

nan0dog

Thank you everybody for trying. It's not a dns issue as the name resolves correctly. You get the same timeout if you use the IP, 216.14.113.203

Very strange that vanbis has no issue. I'm kinda stumped, traceoute doesn't report any errors, drops either.

I am using the Thomson modem 50mbit connection, wonder if you are using the same vanbis.

yoyo

Try turning off the Firewall on the Thomson and see if it helps, seen this issue on Thomsons before, weird thing is I'm using the Thomson and its working fine though!

Nick

Moriarty

What's your IP? Is it in the 109.255.x.y range?

mark17j

Site Loads perfectly for me on UPC in Dublin on the Cisco

starviewadams

Times out for me on UPC too,I have the Thomson router.

nan0dog

Yes IP is in the 109.255.yy.xxx range. All other sites are perfect. I'll look at the fw.

Firewall Protection Enabled

Nothing else is enabled in the firewall tab.

I disabled it. Same "The connection has timed out"

I'll try a reboot with the FW disabled.

omahaid

Im on UPC in Cork - that site works fine on Chrome on Linux

nan0dog

Reboot didn't help. I see in the advanced tab

WAN Blocking Enabled
NatSip Alg Enabled

Anybody know what these settings do?

nan0dog

Looks like a draw 3-3

3 CANNOT access smallnetbuilder.com
Random, Patrick2010 and starviewadams

3 CAN access smallnetbuilder.com
Vanbis, mark17j and omahaid

Cheers everyone, good to know I have some company

collier

Works for me no problem.. 50mb connection in Dublin 15 with Thompson.

rockal

I'm also on a 50mb connection in Dublin and can't connect with IE8 or Firefox.

rockal

Ok a workaround for anyone with this problem is to access the site via http://darkcoat.info

nan0dog

Thanks Rockal for the workaround. Very handy. Loks like it is still a draw at 5-5. I've asked the twitter UPC webcare guys to have a look. Lets see if they have any ideas. It seems unlikely to be a routing problem as some people can connect.

bealtine

nan0dog wrote: »

It seems unlikely to be a routing problem as some people can connect.

just tried it and no problems here

Skittle

I'm on UPC, in Dublin with a 46.7.*.* ip address and I can't access the site.

nan0dog

Thanks everybody for the continued updates. Talked to the twitter webcare guys and they got a support rep to contact me. He is forwarding the traceroute and a tcpdump to the network engineers. I'll update the thread when they contact me.

We still have a draw with 6 upc users have access to smallnetbuilder.com and 6 do not.

6-6 and the game continues :-)

ct5amr2ig1nfhp

Working ok here. UPC, Th. router, Dublin.

niall0s

Not working here, 109.255.x.x range

traceroute to www.smallnetbuilder.com (216.14.113.203), 30 hops max, 60 byte packets
1 (lan)
2 (gateway)
3 188.141.127.1 (188.141.127.1) 12.922 ms 12.953 ms 13.001 ms
4 84.116.238.54 (84.116.238.54) 22.736 ms 24.103 ms 23.969 ms
5 84-116-130-98.aorta.net (84.116.130.98) 22.561 ms 84.116.134.130 (84.116.134.130) 23.839 ms 23.848 ms
6 84.116.132.58 (84.116.132.58) 23.693 ms 84.116.132.62 (84.116.132.62) 22.846 ms 84.116.132.70 (84.116.132.70) 22.890 ms
7 g4-0.ir1.london-en.xo.net (195.66.226.130) 57.446 ms 45.557 ms 45.473 ms
8 vb1042.rar3.nyc-ny.us.xo.net (207.88.13.202) 117.232 ms 114.718 ms 114.511 ms
9 te-3-0-0.rar3.washington-dc.us.xo.net (207.88.12.74) 168.873 ms 168.975 ms 168.819 ms
10 ae0d0.mcr2.chicago-il.us.xo.net (216.156.0.166) 137.588 ms 136.504 ms 137.423 ms
11 ae1d0.mcr1.chicago-il.us.xo.net (216.156.1.81) 136.243 ms 149.761 ms 149.750 ms
12 216.55.8.114 (216.55.8.114) 133.927 ms 143.127 ms 136.176 ms
13 69.8.117.138 (69.8.117.138) 129.125 ms 129.914 ms 129.753 ms
14 oak01-mls-dc-dist-a.stargate.com (69.8.117.22) 119.285 ms 118.972 ms 120.280 ms
15 69.8.118.150 (69.8.118.150) 129.263 ms 129.234 ms 129.207 ms
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *

Maybe some others could post their traceroutes (both those who can and cannot access the site) to help UPC find the problem? It looks like a routing problem to me.

Edit: I just tried from another isp and it worked fine so its not a routing problem as the last hop after where it fails on my UPC connection is the site itself.

17 224 ms 123 ms 185 ms 69.8.117.130
18 212 ms 204 ms 204 ms oak01-mls-dc-dist-a.stargate.com [69.8.117.22]
19 121 ms 130 ms 131 ms 69.8.118.150
20 203 ms 204 ms 204 ms 216.14.113.203

PAU

I'm on the 50M package in Cork and I can access but can't access this site, only one I can't.

http://www.talkwrestlingonline.com/forum/

mark17j

PAU wrote: »

http://www.talkwrestlingonline.com/forum/

No problems here PAU on UPC in Dublin - with IP 89.100.xxxxxx

bealtine

PAU wrote: »

I'm on the 50M package in Cork and I can access but can't access this site, only one I can't.

http://www.talkwrestlingonline.com/forum/

Works fine for me...

nan0dog

http://www.talkwrestlingonline.com/forum/ is working for me.

I have not heard back from UPC yet. All very strange.

hadepsx

it came up grand for me, im on 25mb upc in carlow

rockal

Curiouser and curiouser!
6 days ago I could not access http://www.smallnetbuilder.com/ - today I CAN (with no changes made by me).
No access to http://www.talkwrestlingonline.com/forum/
All with an Ip address of 46.7.*.*

Skittle

Same with me, I can now access smallnetbuilder.com but I can't get to safelinking.net

I'm on the same ip address range too.

demanufactured

I.can access smallnet builder but cant.access that wrestling page.

Im on the 46.7.255.x subnet

Doomofman

Can't access safelinking.net which is really annoying. My friend contacted UPC earlier and they said they can access it in their office. but that was about the jist of it. Anyone found a workaround for Safelinking? can get on with a proxy but the authentication bit is broken that way so it's just as useless really

EDIT: Btw can access both the wrestling page and smallbuilder