If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

digiweb metro problems

celtic_oz · 2012-01-11 22:06:22

losing the cable sync led on my modem periodically restart modem used to fix for a while now unusable digiweb said they will be out but waiting 2 days and no call... anything i can do in the meantime?

11-01-2012 11:06pm

#1

celtic_oz

Registered Users, Registered Users 2 Posts: 1,601 ✭✭✭

Join Date: July 2003

Posts: 1437

losing the cable sync led on my modem periodically

restart modem used to fix for a while now unusable

digiweb said they will be out but waiting 2 days and no call...

anything i can do in the meantime?

0

Comments

#2 30-01-2012 4:55pm

cunnijo

Registered Users, Registered Users 2 Posts: 617 ✭✭✭

Join Date: January 2012

Posts: 594

Hi
Sounds like the modem is faulty and needs to be replaced. You should only have to reset it now and again (every couple of months) Unfortunately there is nothing you can do until an engineer calls out to you. Just a question. Do you have the standard Thompson modem or the WiFI router they supply?

Cunnijo

0
#3 30-01-2012 7:42pm

celtic_oz

Registered Users, Registered Users 2 Posts: 1,601 ✭✭✭

Join Date: July 2003

Posts: 1437

thompson.. engineer came out and fixed a dodgy connection.. all better now.

Now if only digiweb would let me buy more than an additional 20GB data.

0
#4 03-05-2012 3:45pm

cunnijo

Registered Users, Registered Users 2 Posts: 617 ✭✭✭

Join Date: January 2012

Posts: 594

They do now offer a 100GB allowance but you must be on their Metro Express 30MB package (only slightly higher in price that Metro Home 8MB which is currently 60GB) Hope that helps.

0