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Meteor Nightmare

ozbourne · 2012-01-13 22:18:59

Can anyone help me please! Last October Meteor took money out of my account via a paperless direct debit and are still trying to take out more even though I have no contract with them. I have emailed and phoned them countless times, on a couple of occasions holding for an hour costing me 15euro each time. I have notified…

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13-01-2012 11:18pm

#1

ozbourne

Registered Users Posts: 16 ✭

Join Date: January 2012

Posts: 10

Can anyone help me please! Last October Meteor took money out of my account via a paperless direct debit and are still trying to take out more even though I have no contract with them. I have emailed and phoned them countless times, on a couple of occasions holding for an hour costing me 15euro each time. I have notified my bank about the situation and they say there's nothing they can do about paperless direct debits unless I catch it in time on the day to stop it which of course isn't always possible if it happens over a weekend for instance. When I have got through to Meteor they say they'll get the relevant person to ring me back but they don't.

I was wondering if there's anyone else out there that this has happend to and some advice on what to do.

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#2 13-01-2012 11:33pm
Spear

Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,305 CMod ✭✭✭✭

Join Date: September 2001

Posts: 22864

Consumer issues is here:

http://www.boards.ie/vbulletin/forumdisplay.php?f=580

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