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iPhone 4 photo problem when connected to pc

  • 16-01-2012 5:17pm
    #1
    BFassassin
    Registered Users, Registered Users 2 Posts: 2,149 ✭✭✭


    This is a strange one. My aunt has an iphone4 and every time she connects her phone with photographs taken on it the computer takes a hissy fit and shuts down. It shows a blue screen but only for a second and I cant get reading the writing.
    iTunes and the iphone are both up to date.

    Any ideas as to what could be causing this?

    Thanks


Comments

  • #2
    biko
    Registered Users, Registered Users 2 Posts: 81,220 ✭✭✭✭biko


    Sounds like a driver issue when the photo wizard tries to start up maybe?
    What Widows version?
    Are Windows up to date? Go here with Internet Explorer http://windowsupdate.microsoft.com/

    Bit more info
    http://www.tech-recipes.com/rx/2548/iphone_transfer_pictures_from_iphone_to_xp/


  • #3
    web designer meath
    Closed Accounts Posts: 28 ✭web designer meath


    yeah - I phone 4 is latest apple product. Apple products do work on PC's but take a lot of 'juice'. If the pc is real old, you should look at getting a new one - will work out cheaper than the iphone toy anyway.


  • #4
    BFassassin
    Registered Users, Registered Users 2 Posts: 2,149 ✭✭✭BFassassin


    Yeah its a fairly old laptop. Its running windows xp. I am running an update checker but its taking ages.
    Surely it shouldn't be doing it though even though the computer is old.


  • #5
    biko
    Registered Users, Registered Users 2 Posts: 81,220 ✭✭✭✭biko


    itunes system requirements

    Windows Hardware
    PC with a 1GHz Intel or AMD processor and 512MB of RAM
    To play Standard Definition video from the iTunes Store, an Intel Pentium D or faster processor, 512MB of RAM, and a DirectX 9.0-compatible video card is required
    To play HD video, an iTunes LP, or iTunes Extras, a 2.0GHz Intel Core 2 Duo or faster processor, 1GB of RAM, and an Intel GMA X3000, ATI Radeon X1300, or NVIDIA GeForce 6150 or better is required
    Screen resolution of 1024x768 or greater; 1280x800 or greater is required to play an iTunes LP or iTunes Extras
    16-bit sound card and speakers
    Broadband Internet connection to use the iTunes Store
    iTunes-compatible CD or DVD recorder to create audio CDs, MP3 CDs, or back-up CDs or DVDs

    Windows Software
    Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, or 32-bit editions of Windows 7
    64-bit editions of Windows Vista or Windows 7 require the iTunes 64-bit installer
    200MB of available disk space
    Screen reader support requires Window-Eyes 7.2 or later; for information about accessibility in iTunes, visit www.apple.com/accessibility


  • #6
    jayo2223
    Closed Accounts Posts: 1 ✭jayo2223


    try this link

    http://support.apple.com/kb/ts1502

    you might need to refresh the page once you open the link


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